Form 8-K

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 8-K

 

 

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): July 29, 2014

 

 

Willis Group Holdings Public Limited Company

(Exact name of registrant as specified in its charter)

 

 

 

Ireland   001-16503   98-0352587

(State or other jurisdiction

of incorporation)

 

(Commission

File Number)

 

(IRS Employer

Identification No.)

c/o Willis Group Limited, 51 Lime Street, London, EC3M 7DQ, England and Wales

(Address, including Zip Code, of Principal Executive Offices)

Registrant’s telephone number, including area code: (011) 44-20-3124-6000

Not Applicable

(Former name or former address, if changed since last report)

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 

 

 


Item 2.02 Results of Operations and Financial Condition.

On July 29, 2014, Willis Group Holdings Public Limited Company (the “Company”) issued a press release reporting results for the second quarter ended June 30, 2014 and posted a slide presentation to its website, which it may refer to during its conference call to discuss the results. Copies of the press release and the slide presentation are attached as Exhibit 99.1 and Exhibit 99.2, respectively, to this Current Report on Form 8-K and are incorporated herein by reference.

 

Item 7.01 Regulation FD.

The slide presentation referred to in Item 2.02 above is attached hereto as Exhibit 99.2 and incorporated herein by reference.

The information contained in Item 2.02 and Item 7.01 of this Current Report on Form 8-K (including Exhibit 99.1 and Exhibit 99.2) are being furnished and shall not be deemed “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that Section. Such information shall not be incorporated by reference into any registration statement or other document pursuant to the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in any such filing.

 

Item 9.01. Financial Statements and Exhibits

 

(d) Exhibits

 

Exhibit
No.

  

Description

99.1    Willis Group Holdings Public Limited Company Earnings Press Release issued July 29, 2014
99.2    Slide Presentation – Willis Group Holdings Second Quarter 2014 Results


SIGNATURES

Pursuant to the requirement of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

Date:   July 29, 2014     WILLIS GROUP HOLDINGS PUBLIC LIMITED COMPANY
         
        By:  

/s/ Adam L. Rosman

          Name:   Adam L. Rosman
          Title:   Group General Counsel


INDEX TO EXHIBITS

 

Exhibit
No.

  

Description

99.1    Willis Group Holdings Public Limited Company Earnings Press Release issued July 29, 2014
99.2    Slide Presentation – Willis Group Holdings Second Quarter 2014 Results
EX-99.1

Exhibit 99.1

 

LOGO      Contacts   
     Investors:   

Peter Poillon

+1 212 915-8084

Email: peter.poillon@willis.com

News Release      Media:   

Miles Russell

+44 7903 262 118

Email: miles.russell@willis.com

Willis Group Reports Second Quarter 2014 Results

Reported revenues and commissions and fees growth of 5.1%; organic commissions and fees growth of 4.5% led by emerging markets and North America

First half 2014 underlying EBITDA flat; reported net income down 9.6%

Second quarter 2014 reported diluted EPS of $0.26, negatively impacted by $0.22 of non-operating items and $0.01 from the Operational Improvement Program

Underlying diluted EPS of $0.49, negatively impacted by $0.05 of non-cash tax adjustments

NEW YORK, July 29, 2014 – Willis Group Holdings plc (NYSE: WSH), the global risk advisor, insurance and reinsurance broker, today reported results for the three and six months ended June 30, 2014.

Willis saw strong revenue growth of 5.1%, and organic commissions and fees growth of 4.5% led by emerging markets and North America. Willis also recorded modest growth in reinsurance despite challenging market conditions.

Reflecting the underlying cash-generative power of the business, underlying EBITDA (underlying earnings before interest, taxes, depreciation and amortization), which the Company believes is a good proxy for cashflow generation, was $549 million in the first half of 2014. This is essentially flat compared to the first half 2013, notwithstanding more challenging market conditions in certain businesses and increased investments for growth in the second half of 2013 affecting year-on-year expense comparisons.

Strong revenue growth in the second quarter 2014 was more than offset by increased expenses primarily driven by investment in new hires since the end of the second quarter 2013. The resulting business performance reduced second quarter earnings by approximately $0.04 per diluted share compared to the same period last year. The pace of hiring has moderated since the second half of 2013, with global headcount up about 1% year to date in 2014.

The Company’s second quarter 2014 earnings were also reduced by a total of $0.28 per diluted share by non-operating items including adverse foreign currency movements, together with non-cash tax adjustments that caused a higher tax rate, and a small charge related to the Operational Improvement Program, all of which are detailed in Second Quarter 2014 Financial Results, below.

 

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Dominic Casserley, Willis Group Chief Executive Officer, commented, “Willis grew revenues strongly in many of its businesses and even saw modest growth in reinsurance where the market faces significant rate pressure. This is testament to our diversified strength across geographies, sectors and business lines and reflects the cumulative investments for growth we have made, including in the second half of last year, in revenue-producing talent and client service and risk management capabilities.”

Casserley continued, “We will continue to invest selectively in talent but expect salary and benefit expense growth, excluding acquisitions, to moderate during the second half of the year as the comparisons to prior year periods begin to reflect both the higher base levels in the second half of 2013 and also our lower headcount growth in 2014.”

“A number of non-cash and non-operating items significantly reduced our reported earnings this quarter but that should not detract from the performance of our business. We have maintained our first half underlying EBITDA at a level consistent with last year against a backdrop of more challenging market conditions and significant investments for growth by us over the past twelve months. This is a good indicator of what we have achieved and can achieve, going forward.”

Financial Results

 

     Three months ended
June 30,
    Six months ended
June 30,
 
     2014     2013     Change     2014     2013     Change  

Reported commissions and fees growth

     5.1     5.7     (60) bps        4.6     4.8     (20) bps   

Organic commissions and fees growth

     4.5     6.3     (180) bps        4.3     5.1     (80) bps   

Reported operating margin

     15.8     18.8     (300) bps        23.3     23.1     20 bps   

Underlying operating margin (1)

     16.1     17.4     (130) bps        23.5     24.6     (110) bps   

Reported diluted EPS

   $ 0.26      $ 0.59        (55.9 )%    $ 1.61      $ 1.83        (12.0 )% 

Underlying diluted EPS (2)

   $ 0.49      $ 0.59        (16.9 )%    $ 1.88      $ 2.05        (8.3 )% 

 

(1) Underlying operating income: For prior periods, underlying operating income has been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods.
(2) Underlying diluted EPS: In the current three and six month periods only, underlying diluted EPS excludes the $0.03 and $0.06, respectively, negative year over year impact of foreign currency movements in order to assist comparability to diluted EPS figures that have been disclosed in prior periods.

Willis Group reported net income of $47 million, or $0.26 per diluted share, in the second quarter of 2014 compared to $105 million, or $0.59 per diluted share, in the year ago quarter. Reported earnings in the second quarter of 2014 were reduced by $0.23 per diluted share related to non-operating items, adverse foreign currency movements, and the Operational Improvement Program as detailed below:

 

    $0.12 per diluted share from an increase in the valuation allowance on deferred tax assets;

 

2


    $0.07 per diluted share from the devaluation of the Venezuelan currency;

 

    $0.03 per diluted share from adverse foreign currency movements; and

 

    $0.01 per diluted share from the Operational Improvement Program.

Underlying diluted EPS, which excludes the items above, was $0.49 per diluted share in the current quarter, a decrease of $0.10 per diluted share compared to the second quarter of 2013. The decrease relative to the prior year resulted from:

 

    $0.05 per diluted share of non-cash tax adjustments;

 

    $0.01 per diluted share from increased share count; and

 

    $0.04 per diluted share from the performance of the business.

Revenues

Total reported revenues, which include commissions and fees, investment income and other income, were $935 million in the second quarter of 2014, an increase of 5.1% from $890 million in the second quarter of 2013. Total revenue on an underlying basis, which excludes $5 million of favorable foreign currency movements, increased 4.5% over the prior period.

Total reported commissions and fees improved 5.1% to $930 million in the second quarter of 2014, from $885 million in the prior year quarter.

Organic commissions and fees grew 4.5% in the second quarter of 2014 compared to the same quarter in 2013.

Expenses

Total reported expenses were $787 million in the second quarter of 2014, an increase of 8.9% from $723 million in the second quarter of 2013. Total underlying expenses increased 6.1% to $784 million in the second quarter of 2014 after adjusting for $16 million of unfavorable foreign currency movements and $3 million of restructuring charges related to the Operational Improvement Program. The Company intends to provide further information on the progress of the Operational Improvement Program when it announces its results for the third quarter of 2014.

Reported salaries and benefits were $575 million in the second quarter of 2014, an increase of 8.7% from $529 million in the year ago quarter. Underlying salaries and benefits grew 6.3% in the second quarter of 2014 after adjusting for $12 million of unfavorable foreign currency movements. The increase in underlying salaries and benefits was primarily driven by new hires in the second half of 2013 including revenue-producing talent and client service and risk management capabilities. Annual salary reviews across the business, including mandatory salary increases in Latin America in second quarter 2014, also continued to factor in underlying salaries and benefits growth.

Group headcount in the second quarter 2014 was up approximately 4% year over year. However headcount through midyear 2014 is up approximately 1% since year end 2013, with a little more than one-third of that increase in our lower-cost Mumbai operations.

 

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Underlying salaries and benefits were equivalent to 61% of revenues in the second quarter of 2014; while salaries and benefits measured similarly were 60% of revenues in the second quarter of 2013.

Reported other operating expenses in the second quarter of 2014 were $173 million, an increase of 8.8% from $159 million in the year ago period. Underlying other operating expenses grew 6.1% after adjusting for $4 million of unfavorable foreign currency movements. The growth in underlying other operating expenses was primarily driven by higher business development expenses, and increased professional fees associated with acquisitions and systems.

Depreciation expense and amortization of intangible assets were $24 million and $12 million, respectively, in the second quarter of 2014. Depreciation expense and amortization of intangible assets were $21 million and $14 million, respectively, in the second quarter of 2013.

Operating margin

Willis Group reported operating margin was 15.8% in the second quarter of 2014, a decrease of 300 basis points compared to the second quarter 2013 margin. Adverse foreign currency movements and the charges related to the Operational Improvement Program accounted for 170 basis points of the decrease. Underlying operating margin was 16.1% in the second quarter of 2014, a decrease of 130 basis points compared to the second quarter of 2013 margin. The decrease in underlying margin was primarily driven by the growth in headcount in the second half of 2013, annual salary reviews, higher business development expenses and professional fees, partially offset by higher commissions and fees.

 

$ millions, except margin

   Reported     Underlying(1)  
     Three months ended June 30,     Three months ended June 30,  
     2014     2013     Change     2014     2013     Change  

Total revenue

   $ 935      $ 890        5.1   $ 935      $ 895        4.5
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

   $ 787      $ 723        8.9   $ 784      $ 739        6.1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

   $ 148      $ 167        (11.4 )%    $ 151      $ 156        (3.2 )% 

Operating margin

     15.8     18.8     (300) bps        16.1     17.4     (130) bps   

 

(1) For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods.

Taxes

The reported tax rate for the quarter ended June 30, 2014 was approximately 54%, compared to approximately 21% for the second quarter of 2013. Included within the reported tax expense in the second quarter 2014 is a non-cash tax adjustment amounting to $21 million reflecting an increase in the valuation allowance against deferred tax assets. This was an incremental increase to the valuation allowance caused by changes in the mix of the Company’s deferred tax assets and liabilities and provisions for uncertain tax positions. Excluding this non-cash adjustment, the underlying tax rate for the second quarter 2014 is approximately 35%. The increase in the

 

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underlying rate is predominantly driven by how the Company phases the full year expected tax charge over the course of the year. Willis had been phasing the estimated full year U.S. tax charge on a straight line basis, however, this quarter the Company has been able to adjust its methodology to record the whole of the Group tax charge in line with profits earned to date. This has resulted in an additional tax charge this quarter of $13 million.

Segment revenue results

Willis North America

The North America segment achieved 4.8% organic commissions and fees growth in the second quarter of 2014 compared with the second quarter of 2013.

Growth in commissions and fees was recorded across most of the geographic regions in North America, led by double digit growth in the Northeast and Atlantic regions. Willis North America also saw solid growth across many of the major industry and product practices. Strong growth in project business helped the Construction and Surety businesses which were up mid-single digits and high single digits, respectively. The Human Capital practice was up low single digits in the quarter.

Willis International

The International segment achieved 5.6% organic growth in commissions and fees in the second quarter 2014 compared with the same period in 2013.

Operations in Western Europe grew less than one percent in the quarter, but with strong performances in the Iberia region and Norway. Eastern Europe was up high single digits, with good results in both Russia and Poland. Latin America was also up mid-teens in the quarter driven by very strong results in Brazil. Operations in Asia were strong, led by growth in our Global Wealth Solutions business, while Australasia was up low single digits.

Willis Global

The Global segment, which comprises Willis Re, Willis Insurance UK (Willis UK retail business and Specialties businesses), Facultative, Risk, and Willis Capital Markets & Advisory, achieved 3.4% organic growth in commissions and fees in the second quarter of 2014 compared with the second quarter of 2013.

Growth in the quarter was led by Willis Insurance UK, which was up mid-single digits. Positive growth in a number of the specialties businesses, led by Construction and Financial Solutions, was partially offset by a mid-single digit decline in the Willis UK retail business. Willis Re was up less than one percent as good new business generation and strong retention rates were largely offset by difficult market conditions. By region, growth in Willis Re North America was offset by declines in Willis Re International and Willis Re Specialties.

Six Months 2014 Financial Results

Reported net income for the six months ended June 30, 2014 was $293 million, or $1.61 per diluted share, compared with $324 million, or $1.83 per diluted share, in the same period a year ago.

 

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Underlying earnings per diluted share, which excludes the $0.06 per diluted share negative impact of foreign currency movements and the items detailed in note 6 of the supplemental financial information, was $1.88 for the six months ended June 30, 2014 compared with $2.05 in the comparable period of 2013.

Total commissions and fees were $2,020 million for the first six months 2014, compared to $1,931 million for the first six months of 2013. Organic growth in commissions and fees was 4.3% in the first half of 2014.

Reported operating income and reported operating margin were $474 million and 23.3%, respectively, for the six months ended June 30, 2014, compared with $448 million and 23.1%, respectively, for the same period last year. Underlying operating margin, which excludes items detailed in note 4 of the supplemental financial information and 90 basis points impact of adverse foreign currency movements, was 23.5% in the first six months of 2014, a decrease of 110 basis points from the same period a year ago.

Underlying EBITDA for the first six months of 2014 was $549 million, essentially unchanged from $550 million in the same period last year.

The reported tax rate for the six months ended June 30, 2014 was approximately 30%, compared to approximately 19% for the same period in 2013. Included within the reported tax expense in the first six months of 2014 is a non-cash tax adjustment amounting to $21 million reflecting an increase in the valuation allowance against deferred tax assets, as discussed above in the Taxes section. Excluding this non-cash adjustment, the tax rate for the period is approximately 25%.

Balance Sheet Highlights

As of June 30, 2014, cash and cash equivalents were $708 million, total debt was $2,317 million and total equity was $2,462 million. As of December 31, 2013, cash and cash equivalents totaled $796 million, total debt was $2,326 million and total equity was $2,243 million. Through the first half of 2014 the Company has generated $152 million of cash from operations, up from $137 million of cash generated in the first half of 2013.

Dividends

At its July 2014 Board meeting, the Board of Directors approved a regular quarterly cash dividend of $0.30 per share (an annual rate of $1.20 per share). The dividend is payable on October 15, 2014 to shareholders of record at September 30, 2014.

Share Buyback

In February, Willis announced that it intended to buy back $200 million in shares in 2014 to offset the increase in shares outstanding resulting from the exercise of employee stock options. In the second quarter of 2014, the Company bought back 1,952,000 shares for $83 million. Since the announcement, and through the end of the second quarter of 2014, the Company has bought back 2,856,000 shares for $121 million.

 

6


Market Derived Income

As discussed during last July’s investor conference, Willis believes that market derived income (MDI) can continue to contribute to our business in the future. Management believes that with adequate controls it may be possible in certain situations to accept MDI in the form of contingent commissions while effectively addressing any conflict of interest between Willis and its clients. The Company, therefore, is no longer ruling out accepting contingent commissions on its property & casualty and all other lines of insurance. As with any other MDI arrangement, the Company will evaluate proposed contingent commission arrangements against its control framework and will accept such arrangements when appropriate. The Company does not expect that accepting new MDI will have a material financial impact in 2014.

Conference Call, Webcast and Slide Presentation

A conference call to discuss the second quarter 2014 results will be held on Wednesday, July 30, 2014, at 8:00 AM Eastern Time. To participate in the live call, please dial (866) 803-2143 (U.S.) or +1 (210) 795-1098 (international) with a pass code of “Willis”. A live (listen-only) audio web cast may be accessed through the investor relations section of the Company website at www.willis.com.

A replay of the call will be available through August 29, 2014 at 5:00 PM Eastern Time, by calling (866) 507-6400 (U.S.) or + 1 (203) 369-1895 (international). A replay of the webcast will be available through the website.

About Willis

Willis Group Holdings plc is a leading global risk advisor, insurance and reinsurance broker. With roots dating to 1828, Willis operates today on every continent with more than 18,000 employees in over 400 offices. Willis offers its clients superior expertise, teamwork, innovation and market-leading products and professional services in risk management and transfer. Our experts rank among the world’s leading authorities on analytics, modelling and mitigation strategies at the intersection of global commerce and extreme events. Find more information at our Website, www.willis.com, our leadership journal, Resilience, or our up-to-the-minute blog on breaking news, WillisWire. Across geographies, industries and specialisms, Willis provides its local and multinational clients with resilience for a risky world.

Forward-looking statements

We have included in this document ‘forward-looking statements’ within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934, which are intended to be covered by the safe harbors created by those laws. These forward-looking statements include information about possible or assumed future results of our operations. All statements, other than statements of historical facts that address activities, events or developments that we expect or anticipate may occur in the future, including such things as our outlook, future capital expenditures, growth in commissions and fees, business strategies, competitive strengths, goals, the benefits of new initiatives, growth of our business and operations, plans and references to future successes, are forward-looking statements. Also, when we use the words such as ‘anticipate’, ‘believe’, ‘estimate’, ‘expect’, ‘intend’, ‘plan’, ‘probably’, or similar expressions, we are making forward-looking statements.

There are important uncertainties, events and factors that could cause our actual results or performance to differ materially from those in the forward-looking statements contained in this document, including the following:

 

    the impact of any regional, national or global political, economic, business, competitive, market, environmental or regulatory conditions on our global business operations;

 

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    the impact of current global economic conditions on our results of operations and financial condition, including as a result of those associated with the Eurozone, any insolvencies of or other difficulties experienced by our clients, insurance companies or financial institutions;

 

    our ability to implement and fully realize anticipated benefits of our new growth strategy and revenue generating initiatives;

 

    our ability to implement and realize anticipated benefits of any expense reduction initiative, including our ability to achieve expected savings from the multi-year operational improvement program as a result of unexpected costs or delays and demand on managerial, operational and administrative resources and/or macroeconomic factors affecting the program;

 

    changes in the tax or accounting treatment of our operations and fluctuations in our tax rate;

 

    volatility or declines in insurance markets and premiums on which our commissions are based, but which we do not control;

 

    our ability to develop and implement technology solutions and invest in innovative product offerings in an efficient and effective manner;

 

    our ability to continue to manage our significant indebtedness;

 

    our ability to compete in our industry;

 

    our ability to develop new products and services;

 

    material changes in commercial property and casualty markets generally or the availability of insurance products or changes in premiums resulting from a catastrophic event, such as a hurricane;

 

    our ability to retain key employees and clients and attract new business;

 

    the timing or ability to carry out share repurchases and redemptions;

 

    the timing or ability to carry out refinancing or take other steps to manage our capital and the limitations in our long-term debt agreements that may restrict our ability to take these actions;

 

    fluctuations in our earnings as a result of potential changes to our valuation allowance(s) on our deferred tax assets;

 

    any fluctuations in exchange and interest rates that could affect expenses and revenue;

 

    the potential costs and difficulties in complying with a wide variety of foreign laws and regulations and any related changes, given the global scope of our operations;

 

    rating agency actions, including a downgrade to our credit rating, that could inhibit our ability to borrow funds or the pricing thereof and in certain circumstances cause us to offer to buy back some of our debt;

 

    a significant decline in the value of investments that fund our pension plans or changes in our pension plan liabilities or funding obligations;

 

    our ability to achieve anticipated benefits of any acquisition or other transactions in which we may engage, including any revenue growth or operational efficiencies;

 

    our ability to effectively integrate any acquisition into our business;

 

    our inability to exercise full management control over our associates, such as Gras Savoye;

 

    our ability to receive dividends or other distributions in needed amounts from our subsidiaries;

 

    any potential impact from the US healthcare reform legislation;

 

    our involvement in and the results of any regulatory investigations, legal proceedings and other contingencies;

 

    underwriting, advisory or reputational risks associated with non-core operations as well as the potential significant impact our non-core operations (including the Willis Capital Markets & Advisory operations) can have on our financial results;

 

    our exposure to potential liabilities arising from errors and omissions and other potential claims against us;

 

    the interruption or loss of our information processing systems, data security breaches or failure to maintain secure information systems; and

 

    impairment of the goodwill in one of our reporting units, in which case we may be required to record significant charges to earnings.

The foregoing list of factors is not exhaustive and new factors may emerge from time to time that could also affect actual performance and results. For more information see the section entitled ‘‘Risk Factors’’ included in Willis’ Form 10-K for the year ended December 31, 2013 and our subsequent filings with the Securities and Exchange Commission. Copies are available online at http://www.sec.gov or www.willis.com.

Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of these assumptions, and therefore also the forward-looking statements based on these assumptions, could themselves prove to be inaccurate. In light of the significant uncertainties inherent in the forward-looking statements included in this document, our inclusion of this information is not a representation or guarantee by us that our objectives and plans will be achieved.

 

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Our forward-looking statements speak only as of the date made and we will not update these forward-looking statements unless the securities laws require us to do so. In light of these risks, uncertainties and assumptions, the forward-looking events discussed in this document may not occur, and we caution you against unduly relying on these forward-looking statements.

Non-GAAP supplemental financial information

This press release contains references to non-GAAP financial measures as defined in Regulation G of SEC rules. Consistent with Regulation G, a reconciliation of this supplemental financial information to our GAAP information is in the earnings release or the note disclosures that follow. We present such non-GAAP supplemental financial information, as we believe such information is of interest to the investment community because it provides additional meaningful methods of evaluating certain aspects of the Company’s operating performance from period to period on a basis that may not be otherwise apparent on a GAAP basis. This supplemental financial information should be viewed in addition to, not in lieu of, the Company’s condensed consolidated financial statements.

 

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WILLIS GROUP HOLDINGS plc

CONDENSED CONSOLIDATED INCOME STATEMENTS

(in millions, except per share data)

(unaudited)

 

     Three months ended
June 30,
    Six months ended
June 30,
 
     2014     2013     2014      2013  

Revenues

         

Commissions and fees

   $ 930      $ 885      $ 2,020       $ 1,931   

Investment income

     4        3        8         7   

Other income

     1        2        4         3   
  

 

 

   

 

 

   

 

 

    

 

 

 

Total revenues

     935        890        2,032         1,941   
  

 

 

   

 

 

   

 

 

    

 

 

 

Expenses

      

Salaries and benefits (including share-based compensation of $15 million, $9 million, $29 million, $21 million)

     575        529        1,145         1,097   

Other operating expenses

     173        159        338         321   

Depreciation expense

     24        21        47         47   

Amortization of intangible assets

     12        14        25         28   

Restructuring expenses

     3        —          3         —     
  

 

 

   

 

 

   

 

 

    

 

 

 

Total expenses

     787        723        1,558         1,493   
  

 

 

   

 

 

   

 

 

    

 

 

 

Operating income

     148        167        474         448   

Other expense (income)

     3        (4     3         (10

Interest expense

     35        32        67         63   
  

 

 

   

 

 

   

 

 

    

 

 

 

Income before income taxes and interest in earnings of associates

     110        139        404         395   

Income tax charge

     59        29        122         77   
  

 

 

   

 

 

   

 

 

    

 

 

 

Income before interest in earnings of associates

     51        110        282         318   

Interest in earnings of associates, net of tax

     (3     (3     16         12   
  

 

 

   

 

 

   

 

 

    

 

 

 

Net income

     48        107        298         330   

Net income attributable to noncontrolling interests

     1        2        5         6   
  

 

 

   

 

 

   

 

 

    

 

 

 

Net income attributable to Willis Group Holdings plc

   $ 47      $ 105      $ 293       $ 324   
  

 

 

   

 

 

   

 

 

    

 

 

 

 

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WILLIS GROUP HOLDINGS plc

CONDENSED CONSOLIDATED INCOME STATEMENTS

(in millions, except per share data)

(unaudited)

 

     Three months ended
June 30,
     Six months ended
June 30,
 
     2014      2013      2014      2013  

Earnings per Share – Basic and Diluted

        

Net income attributable to Willis Group Holdings plc:

        

- Basic

   $ 0.26       $ 0.60       $ 1.64       $ 1.86   

- Diluted

     0.26         0.59         1.61         1.83   
  

 

 

    

 

 

    

 

 

    

 

 

 

Average Number of Shares Outstanding

        

- Basic

     179         175         179         174   

- Diluted

     182         178         182         177   

Shares Outstanding at June 30 (thousands)

     178,893         175,277         178,893         175,277   

 

11


WILLIS GROUP HOLDINGS plc

SUMMARY DRAFT BALANCE SHEETS

(in millions) (unaudited)

 

     June 30,
2014
     December 31,
2013
 

Current assets

     

Cash & cash equivalents

   $ 708       $ 796   

Accounts receivable, net

     1,175         1,041   

Fiduciary assets

     9,983         8,412   

Deferred tax assets

     11         15   

Other current assets

     195         197   
  

 

 

    

 

 

 

Total current assets

     12,072         10,461   
  

 

 

    

 

 

 

Non-current assets

     

Fixed assets, net

     496         481   

Goodwill

     2,870         2,838   

Other intangible assets, net

     360         353   

Investments in associates

     190         176   

Deferred tax assets

     10         7   

Pension benefits asset

     359         278   

Other non-current assets

     194         206   
  

 

 

    

 

 

 

Total non-current assets

     4,479         4,339   
  

 

 

    

 

 

 

Total assets

   $ 16,551       $ 14,800   
  

 

 

    

 

 

 

Liabilities and equity

     

Current liabilities

     

Fiduciary liabilities

   $ 9,983       $ 8,412   

Deferred revenue and accrued expenses

     418         586   

Income taxes payable

     73         21   

Short-term debt and current portion of long-term debt

     15         15   

Deferred tax liabilities

     28         25   

Other current liabilities

     467         415   
  

 

 

    

 

 

 

Total current liabilities

     10,984         9,474   
  

 

 

    

 

 

 

Non-current liabilities

     

Long-term debt

     2,302         2,311   

Liability for pension benefits

     126         136   

Deferred tax liabilities

     103         56   

Provision for liabilities

     212         206   

Other non-current liabilities

     362         374   
  

 

 

    

 

 

 

Total non-current liabilities

     3,105         3,083   
  

 

 

    

 

 

 

Total liabilities

     14,089         12,557   
  

 

 

    

 

 

 

Equity attributable to Willis Group Holdings plc

     2,444         2,215   

Noncontrolling interests

     18         28   
  

 

 

    

 

 

 

Total equity

     2,462         2,243   
  

 

 

    

 

 

 

Total liabilities and equity

   $ 16,551       $ 14,800   
  

 

 

    

 

 

 

 

12


WILLIS GROUP HOLDINGS plc

SUMMARY DRAFT CASH FLOW STATEMENTS

(in millions) (unaudited)

 

     Three months ended
June 30,
    Six months ended
June 30,
 
     2014     2013     2014     2013  

Cash flows from operating activities

      

Net income

   $ 48      $ 107      $ 298      $ 330   

Adjustments to reconcile net income to total cash provided by operating activities

     96        55        138        88   

Changes in operating assets and liabilities, net of effects from purchase of subsidiaries

     3        (64     (284     (281
  

 

 

   

 

 

   

 

 

   

 

 

 

Net cash provided by operating activities

   $ 147      $ 98      $ 152      $ 137   
  

 

 

   

 

 

   

 

 

   

 

 

 
        
  

 

 

   

 

 

   

 

 

   

 

 

 

Net cash used in investing activities

   $ (62   $ (54   $ (83   $ (75
  

 

 

   

 

 

   

 

 

   

 

 

 
        
  

 

 

   

 

 

   

 

 

   

 

 

 

Net cash used in financing activities

   $ (105   $ (68   $ (154   $ (50
  

 

 

   

 

 

   

 

 

   

 

 

 

(Decrease) increase in cash and cash equivalents

   $ (20   $ (24   $ (85   $ 12   

Effect of exchange rate changes on cash and cash equivalents

     (6     (4     (3     (9

Cash and cash equivalents, beginning of period

     734        531        796        500   
  

 

 

   

 

 

   

 

 

   

 

 

 

Cash and cash equivalents, end of period

   $ 708      $ 503      $ 708      $ 503   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

13


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

1. Definitions of non-GAAP financial measures

We believe that investors’ understanding of the Company’s performance is enhanced by our disclosure of the following non-GAAP financial measures. Our method of calculating these measures may differ from those used by other companies and therefore comparability may be limited.

Organic commissions and fees growth

Organic commissions and fees growth excludes: (i) the impact of foreign currency translation; (ii) the first twelve months of net commission and fee revenues generated from acquisitions; and (iii) the net commission and fee revenues related to operations disposed of in each period presented, from reported commissions and fees growth.

We believe organic growth in commissions and fees provides a measure that the investment community may find helpful in assessing the performance of operations that were part of our operations in both the current and prior periods, and provides a measure against which our businesses may be assessed in the future.

Underlying operating income, underlying EBITDA, underlying net income and underlying net income per diluted share

Underlying operating income, underlying EBITDA, underlying net income and underlying net income per diluted share are calculated by excluding the impact of certain items, including foreign currency translation, from operating income, net income and net income per diluted share, respectively, the most directly comparable GAAP measures. We believe that excluding these items, as applicable, from operating income and net income, provides a more complete and consistent comparative analysis of our results of operations.

 

14


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

2. Organic commissions and fees

The tables below reconciles reported commissions and fees growth to organic commissions and fees growth, as defined in note 1 of the supplemental financial information, for the three and six months ended June 30, 2014.

 

     Three months ended
June 30,
    Change attributable to  
     2014      2013      %
Change
    Foreign
currency
translation
    Acquisitions
and
disposals
    Organic
commissions
and fees
growth
 

North America

   $ 340       $ 327         4.0     —       (0.8 )%      4.8

International

     222         208         6.7     (0.5 )%      1.6     5.6

Global

     368         350         5.1     2.1     (0.4 )%      3.4
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

Total

   $ 930       $ 885         5.1     0.7     (0.1 )%      4.5
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

 

     Six months ended
June 30,
    Change attributable to  
     2014      2013      %
Change
    Foreign
currency
translation
    Acquisitions
and
disposals
    Organic
commissions
and fees
growth
 

North America

   $ 709       $ 682         4.0     (0.1 )%      (0.8 )%      4.9

International

     501         472         6.1     (1.2 )%      0.7     6.6

Global

     810         777         4.2     1.7     (0.2 )%      2.7
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

Total

   $ 2,020       $ 1,931         4.6     0.5     (0.2 )%      4.3
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

 

3. Operational improvement program

 

     North
America
     Corporate      Total  

Termination benefits

   $ 1       $ —         $ 1   

Professional services

     —           2         2   
  

 

 

    

 

 

    

 

 

 

Total restructuring expenses

   $ 1       $ 2       $ 3   
  

 

 

    

 

 

    

 

 

 

 

15


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

4. Underlying operating income

The following table reconciles operating income, the most directly comparable GAAP measure, to underlying operating income, for the three and six months ended June 30, 2014 and 2013:

 

    

Three months ended

June 30,

         

Six months ended

June 30,

       
                 %                 %  
     2014     2013     Change     2014     2013     Change  

Total revenue

   $ 935      $ 890        5.1      $ 2,032      $ 1,941        4.7   

Excluding:

            

Foreign currency movements

     —          5          —          8     
  

 

 

   

 

 

     

 

 

   

 

 

   

Underlying revenue

   $ 935      $ 895        4.5      $ 2,032      $ 1,949        4.3   
  

 

 

   

 

 

     

 

 

   

 

 

   

Operating income

   $ 148      $ 167        (11.4   $ 474      $ 448        5.8   

Excluding:

            

Operational improvement program

     3        —            3        —       

Expense reduction initiative

     —          —            —          46     

Foreign currency movements

     —          (11       —          (15  
  

 

 

   

 

 

     

 

 

   

 

 

   

Underlying operating income (1)

   $ 151      $ 156        (3.2   $ 477      $ 479        (0.4
  

 

 

   

 

 

     

 

 

   

 

 

   

Operating margin, or operating income as a percentage of total revenues

     15.8     18.8       23.3     23.1  
  

 

 

   

 

 

     

 

 

   

 

 

   

Underlying operating margin, or underlying operating income as a percentage of total underlying revenues (1)

     16.1     17.4       23.5     24.6  
  

 

 

   

 

 

     

 

 

   

 

 

   

 

(1) For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods.

 

16


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

5. Underlying EBITDA

The following table reconciles net income, the most directly comparable GAAP measures, to EBITDA and underlying EBITDA, for the three and six months ended June 30, 2014 and 2013:

 

     Three months ended
June 30,
         

Six months ended

June 30,

       
                  %                 %  
     2014      2013     Change     2014     2013     Change  

Net income

   $ 47       $ 105        (55.2   $ 293      $ 324        (9.6

Add back:

             

Net income attributable to noncontrolling interests

     1         2          5        6     

Interest in earning of associates, net of tax

     3         3          (16     (12  

Income tax charge

     59         29          122        77     

Interest expense

     35         32          67        63     

Other expense (income)

     3         (4       3        (10  

Depreciation

     24         21          47        47     

Amortization

     12         14          25        28     
  

 

 

    

 

 

     

 

 

   

 

 

   

EBITDA

   $ 184       $ 202        (8.9   $ 546      $ 523        4.4   
  

 

 

    

 

 

     

 

 

   

 

 

   

Adjusting items:

             

Operational improvement program

     3         —            3        —       

Expense reduction initiative

     —           —            —          41     

Foreign currency movements

     —           (11       —          (14  
  

 

 

    

 

 

     

 

 

   

 

 

   

Underlying EBITDA(1)

   $ 187       $ 191        (2.1   $ 549      $ 550        (0.2
  

 

 

    

 

 

     

 

 

   

 

 

   

 

(1) For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods.

 

17


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

6. Underlying net income

The following table reconciles net income and net income per diluted share, the most directly comparable GAAP measures, to underlying net income and underlying net income per diluted share, for the three and six months ended June 30, 2014 and 2013:

 

     Three months ended
June 30,
    Per diluted share
Three months ended
June 30,
 
     2014      2013     %
Change
    2014      2013      %
Change
 

Net income attributable to Willis Group Holdings plc

   $ 47       $ 105        (55.2 )%    $ 0.26       $ 0.59         (55.9 )% 

Excluding:

               

Operational Improvement Program, net of tax ($1, $nil)

     2         —            0.01         —        

Venezuela currency devaluation, net of tax ($1, $ nil)

     13         —            0.07         —        

Deferred tax valuation allowance, net of tax ($nil, $ nil)

     21             0.12         —        

Net gain on disposal of operations, net of tax ($2, $nil)

     —           —            —           —        

Foreign currency movements

     —           (5       0.03         —        
  

 

 

    

 

 

     

 

 

    

 

 

    

Underlying net income(1)

   $ 83       $ 100        (17.0 )%    $ 0.49       $ 0.59         (16.9 )% 
  

 

 

    

 

 

     

 

 

    

 

 

    

Average diluted shares outstanding

     182         178             
  

 

 

    

 

 

           

 

(1) For prior periods, underlying measures (other than EPS) have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods. In the current three and six month periods only, underlying EPS excludes the $0.03 and $0.06, respectively, negative year over year impact of foreign currency movements in order to assist comparability to EPS figures that have been disclosed in prior periods.

 

18


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

6. Underlying net income (continued)

 

     Six months ended
June 30
    Per diluted share
Six months ended June 30
 
     2014      2013     %
Change
    2014      2013      %
Change
 

Net income attributable to Willis Group Holdings plc

   $ 293       $ 324        (9.6 )%    $ 1.61       $ 1.83         (12.0 )% 

Excluding:

               

Operational Improvement Program, net of tax ($1, $nil)

     2         —            0.01         

Venezuela currency devaluation, net of tax ($1, $nil)

     13         —            0.07         —        

Deferred tax valuation allowance, net of tax ($nil, $nil)

     21         —            0.12         —        

Net loss on disposal of operations, net of tax ($1, $nil)

     2         —            0.01         —        

Expense reduction initiative, net of tax ($nil, $8)

     —           38          —           0.22      

Foreign currency movements

     —           (11       0.06         —        
  

 

 

    

 

 

     

 

 

    

 

 

    

Underlying net income(1)

   $ 331       $ 351        (5.7 )%    $ 1.88       $ 2.05         (8.3 )% 
  

 

 

    

 

 

     

 

 

    

 

 

    

Average diluted shares outstanding

     182         177             
  

 

 

    

 

 

           

 

(1) For prior periods, underlying measures (other than EPS) have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods For EPS only, the impact of foreign currency movements is shown against current period measure. In the current three and six month periods only, underlying EPS excludes the $0.03 and $0.06, respectively, negative year over year impact of foreign currency movements in order to assist comparability to EPS figures that have been disclosed in prior periods.

 

19


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

7. Condensed consolidated income statements by quarter

 

     2013     2014  
     Q1     Q2     Q2 YTD     Q3     Q4     FY     Q1     Q2     Q2 YTD  

Revenues

                  

Commissions and fees

   $ 1,046      $ 885        1,931      $ 791      $ 911      $ 3,633      $ 1,090      $ 930      $ 2,020   

Investment income

     4        3        7        4        4        15        4        4        8   

Other income

     1        2        3        —          4        7        3        1        4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

     1,051        890        1,941        795        919        3,655        1,097        935        2,032   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

                  

Salaries and benefits

     568        529        1,097        541        569        2,207        570        575        1,145   

Other operating expenses

     162        159        321        149        166        636        165        173        338   

Depreciation expense

     26        21        47        21        26        94        23        24        47   

Amortization of intangible assets

     14        14        28        14        13        55        13        12        25   

Restructuring expenses

     —          —          —          —          —          —          —          3        3   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

     770        723        1,493        725        774        2,992        771        787        1,558   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

     281        167        448        70        145        663        326        148        474   

Loss on extinguishment of debt

     —          —          —          60        —          60        —          —          —     

Other (income) expense

     (6     (4     (10     (5     (7     (22     —          3        3   

Interest expense

     31        32        63        30        33        126        32        35        67   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before income taxes and interest in earnings of associates

     256        139        395        (15     119        499        294        110        404   

Income tax charge

     48        29        77        11        34        122        63        59        122   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before interest in earnings of associates

     208        110        318        (26     85        377        231        51        282   

Interest in earnings of associates, net of tax

     15        (3     12        (1     (11     —          19        (3     16   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss)

     223        107        330        (27     74        377        250        48        298   

Net income attributable to noncontrolling interests

     (4     (2     (6     —          (6     (12     (4     (1     (5
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss) attributable to Willis Group Holdings plc

   $ 219      $ 105      $ 324      $ (27   $ 68      $ 365      $ 246      $ 47      $ 293   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Diluted earnings per share

                  

Net income (loss) attributable to Willis Group Holdings plc shareholders

   $ 1.24      $ 0.59      $ 1.83      $ (0.15   $ 0.37      $ 2.04      $ 1.35      $ 0.26      $ 1.61   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Average number of shares outstanding

                  

- Diluted

     176        178        177        177        182        179        182        182        182   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

20


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

8. Segment information by quarter

 

     2013     2014  
     Q1     Q2     Q2 YTD     Q3     Q4     FY     Q1     Q2     Q2 YTD  

Commissions and fees

                  

Global

   $ 427      $ 350      $ 777      $ 289      $ 292      $ 1,358      $ 442      $ 368      $ 810   

North America

     355        327        682        322        345        1,349        369        340        709   

International

     264        208        472        180        274        926        279        222        501   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commissions and fees

   $ 1,046      $ 885      $ 1,931      $ 791      $ 911      $ 3,633      $ 1,090      $ 930      $ 2,020   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

                  

Global

   $ 428      $ 352      $ 780      $ 291      $ 293      $ 1,364      $ 446      $ 371      $ 817   

North America

     357        329        686        322        350        1,358        370        341        711   

International

     266        209        475        182        276        933        281        223        504   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

   $ 1,051      $ 890      $ 1,941      $ 795      $ 919      $ 3,655      $ 1,097      $ 935      $ 2,032   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

                  

Global

   $ 187      $ 108      $ 295      $ 47      $ 34      $ 376      $ 181      $ 108      $ 289   

North America

     82        55        137        46        66        249        96        64        160   

International

     78        26        104        (7     81        178        84        23        107   

Corporate and other(a)

     (66     (22     (88     (16     (36     (140     (35     (47     (82
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total operating income

   $ 281      $ 167      $ 448      $ 70      $ 145      $ 663      $ 326      $ 148      $ 474   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Organic commissions and fees growth

                  

Global

     3.4     8.5     5.6     4.5     0.3     4.3     2.0     3.4     2.7

North America

     4.4     5.5     4.9     3.8     5.6     4.8     4.7     4.8     4.9

International

     4.5     4.2     4.3     11.4     4.8     5.8     7.2     5.6     6.6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total organic commissions and fees growth

     4.1     6.3     5.1     5.7     3.7     4.9     4.2     4.5     4.3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating margin

                  

Global

     43.7     30.7     37.8     16.2     11.6     27.6     40.6     29.1     35.4

North America

     23.0     16.7     20.0     14.3     18.9     18.3     25.9     18.8     22.5

International

     29.3     12.4     21.9     (3.8 )%      29.3     19.1     29.9     10.3     21.2

Total operating margin

     26.7     18.8     23.1     8.8     15.8     18.1     29.7     15.8     23.3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(a) Corporate and other includes certain leadership, project and other costs relating to group functions and the non-servicing or financing elements of the defined benefit pension scheme cost (income), as well as items such as expense reduction initiative costs.

 

21

EX-99.2

Exhibit 99.2

 

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Exhibit 99.2

Willis Group Holdings

SECOND QUARTER 2014

RESULTS

July, 2014


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Important disclosures regarding forward-looking statements

This presentation contains certain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934,

hi h i d d b db h f h b db h which are intended to be covered by the safe harbors created by those laws. These forward-looking statements include information about possible or assumed future results of our

operations.

All statements, other than statements of historical facts, included in this document that address activities, events or developments that we expect or anticipate may occur in the future,

including such things as our outlook, potential cost savings and accelerated adjusted operating margin and adjusted earnings per share growth, future capital expenditures, growth in

commissions and fees, business strategies, competitive strengths, goals, the benefits of new initiatives, growth of our business and operations, plans, and references to future successes

are forward-looking statements. Also, when we use the words such as ‘anticipate’, ‘believe’, ‘estimate’, ‘expect’, ‘intend’, ‘plan’, ‘probably’, or similar expressions, we are making forwardlooking

statements.

There are important uncertainties, events and factors that could cause our actual results or performance to differ materially from those in the forward-looking statements contained in this

document, including the following: the impact of any regional, national or global political, economic, business, competitive, market, environmental or regulatory conditions on our global

business operations; the impact of current global economic conditions on our results of operations and financial condition, including as a result of those associated with the Eurozone, any

insolvencies of or other difficulties experienced by our clients, insurance companies or financial institutions; our ability to implement and fully realize anticipated benefits of our new growth

strategy and revenue generating initiatives; our ability to implement and realize anticipated benefits of any expense reduction initiative, including our ability to achieve expected savings

from the multi-year operational improvement program as a result of unexpected costs or delays and demand on managerial, operational and administrative resources and/or

macroeconomic factors affecting the program; changes in the tax or accounting treatment of our operations and fluctuations in our tax rate; volatility or declines in insurance markets and

premiums on which our commissions are based, but which we do not control; our ability to develop and implement technology solutions and invest in innovative product offerings in an

efficient and effective manner; our ability to continue to manage our significant indebtedness; our ability to compete in our industry; our ability to develop new products and services;

material changes in commercial property and casualty markets generally or the availability of insurance products or changes in premiums resulting from a catastrophic event, such as a

hurricane; our ability to retain key employees and clients and attract new business; the timing or ability to carry out share repurchases and redemptions; the timing or ability to carry out

refinancing or take other steps to manage our capital and the limitations in our long-term debt agreements that may restrict our ability to take these actions; fluctuations in our earnings as a

result of potential changes to our valuation allowance(s) on our deferred tax assets; any fluctuations in exchange and interest rates that could affect expenses and revenue; the potential

costs and difficulties in complying with a wide variety of foreign laws and regulations and any related changes, given the global scope of our operations; rating agency actions, including a

downgrade to our credit rating, that could inhibit our ability to borrow funds or the pricing thereof and in certain circumstances cause us to offer to buy back some of our debt; a significant

decline in the value of investments that fund our pension plans or changes in our pension plan liabilities or funding obligations; •our ability to achieve anticipated benefits of any acquisition

or other transactions in which we may engage, including any revenue growth or operational efficiencies; our ability to effectively integrate any acquisition into our business; our inability to

exercise full management control over our associates, such as Gras Savoye; our ability to receive dividends or other distributions in needed amounts from our subsidiaries; any potential

impact from the US healthcare reform legislation; our involvement in and the results of any regulatory investigations, legal proceedings and other contingencies; underwriting, advisory or

reputational risks associated with non-core operations as well as the potential significant impact our non-core operations (including the Willis Capital Markets & Advisory operations) can

have on our financial results; our exposure to potential liabilities arising from errors and omissions and other potential claims against us; the interruption or loss of our information

processing systems, data security breaches or failure to maintain secure information systems; and impairment of the goodwill in one of our reporting units, in which case we may be

required to record significant charges to earnings.

The foregoing list of factors is not exhaustive and new factors may emerge from time to time that could also affect actual performance and results. For additional information see also

Part I, Item 1A “Risk Factors” included in Willis’ Form 10-K for the year ended December 31, 2013, and our subsequent filings with the Securities and Exchange Commission. Copies are

available online at http://www.sec.gov or on request from the Company.

Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of these assumptions, and therefore also the forward-looking statements based

on these assumptions, could themselves prove to be inaccurate. In light of the significant uncertainties inherent in the forward-looking statements included in this presentation, our inclusion

of this information is not a representation or guarantee by us that our objectives and plans will be achieved. Our forward-looking statements speak only as of the date made and we will not

pdate for ard statements nless the sec rities la s req ire s to do so In light of these risks ncertainties and ass mptions for ard e ents disc ssed 1

update these forward-looking unless securities laws require us so. risks, uncertainties assumptions, the forward-looking events discussed in this

presentation may not occur, and we caution you against unduly relying on these forward-looking statements.

1

 


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Important disclosures regarding non-GAAP measures

This presentation contains references to “non-GAAP financial measures” as defined in Regulation G of SEC rules. We present these measures because we believe they are of interest to the investment community and they provide additional meaningful methods of evaluating certain aspects of the Company’s operating performance from period to period on a basis that may not be otherwise apparent on a generally accepted accounting principles (GAAP) basis. These financial measures should be viewed in addition to, not in lieu of, the Company’s condensed consolidated income statements and balance sheet as of the relevant date. Consistent with Regulation G, a description of such information is provided below and a reconciliation of certain of such items to GAAP information can be found in our periodic filings with the SEC. Our method of calculating these non-GAAP financial measures may differ from other companies and therefore comparability may be limited.

Definitions of non-GAAP financial measures

We believe that investors’ understanding of the Company’s performance is enhanced by our disclosure of the following non-GAAP financial measures. Our method of calculating these measures may differ from those used by other companies and therefore comparability may be limited.

Organic commissions and fees growth

Organic commissions and fees growth excludes: (i) the impact of foreign currency translation; (ii) the first twelve months of net commission and fee revenues generated from acquisitions; and (iii) the net commission and fee revenues related to operations disposed of in each period presented, from reported commissions and fees growth.

We believe organic growth in commissions and fees provides a measure that the investment community may find helpful in assessing the performance of operations that were part of our operations in both the current and prior periods, and provides a measure against which our businesses may be assessed in the future.

Underlying operating income, underlying EBITDA, underlying net income and underlying net income per diluted share

Underlying operating income, underlying EBITDA, underlying net income and underlying net income per diluted share are calculated by excluding the impact of certain items, including foreign currency translation, from operating income, net income and net income per diluted share, respectively, the most directly comparable GAAP measures. We believe that excluding these items, as applicable, from operating income and net income, provides a more complete and consistent comparative analysis of our results of operations.

2

 


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EPS Walk—Q2 2013 to Q2 2014

$0.59 $0.17 $(0.21) $(0.01) $(0.49) $(0.12) $(0.07) $(0.03) $(0.01)$0.26

Underlying business performance s = $(0.04)

Q2 2013 Reported EPS Increased commissions and Fees Increased Expenses Increased Tax Rate Q2 2014 Underlying EPS Deferred Tax Allowance Venezuela Devaluation Foreign Currency Movement Operational Improvement Program Q2 2014 Reported EPS

See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13

3

 


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Underlying EBITDA maintained

$549 m $550 m

Cash from

$187m $191 m operations:

$152 million

at end

2Q 2014

$362 m $359 m

2014 1Q 2Q 2013

Underlying EBITDA in 1H14 flat to 1H13 reflects:

Strong organic commissions and fees growth

Significant investments for growth over last 12 months

More challenging market conditions

See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13

4

 


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Q2 2014—Commissions and Fees Growth

4.0% 4.8% 6.7% 5.6% 5.1% 3.4% 5.1% 4.5%

North America International Global Group

Growth well spread across all segments

North America—growth across most regions, led by Northeast and Atlantic; Construction and Human Capital practices up mid- and low-single digits, respectively

International – Growth in all regions, led by Latin America, up double digits, Eastern Europe up high single digits

Global – Growth led by Willis Insurance UK with strong performances from Construction and Financial Solutions specialties businesses; very modest growth at Willis Re hampered by challenging environment

Strong commission and fee growth – in line with mid-single digit growth goal

See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13

5

 


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Total Operating Expense Walk – Q2 2013 to Q2 2014

$ millions

$723 $16 $739 $34 $10 $1 $784 $3 $787

Q2 2013 Reported Foreign currency Movement Q2 2013 Underlying Salaries and Benefits Other Operating Expenses

Depreciation & Amortization Q2 2014 underlying Operational Improvement Program Q2 2014 Reported

Q2 2014 total operating expenses up $45 million or 6.1% on an underlying basis, largely driven by:

Investments in headcount to grow business in areas like emerging markets and reinsurance, client service improvements such as Connecting Willis, and Mumbai operations to improve efficiencies

Annual salary reviews, including mandatory salary increases in Latin America

See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13

6

 


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Salaries and Benefits

$ millions Q2 2014 Q2 2013 Change

Salaries and benefits – reported $ 575 $ 529

Y-o-Y FX movement(1) - 12

Salaries and benefits – underlying $ 575 $ 541 6.3%

Full Time Employees (FTE) 18,200 17,500 4%

Underlying S&B growth driven by:

Continued investments for growth, and Mumbai operations

Headcount up 4% y-o-y, driven by hiring in 2H 2013

Headcount up modestly YTD

Annual salary reviews, including mandatory salary increases in Latin America

(1) Q2 2013 has been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods

See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13

7


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Balance Sheet Highlights

$ millions

As of Jun 30, 2014 Dec 31, 2013

Cash $708 $796

Total debt $ 2,317 $2,326

Six months ended Jun 30, 2014 Jun 30, 2013

Cash flow from operations $152 $137

Cash down from start of year due to share buyback, dividends, and M&A, partially offset by

improved cash flow from operations and proceeds from option exercises

Debt reduced by scheduled payments on term loan

Increase in cash from operations due to higher collection of accounts receivable, lower defined

benefit pension contributions, non-recurrence of 2013 expense reduction initiative payments,

partially offset by higher incentive payments

~2 million shares repurchased for $83 million in the quarter; YTD 2.9 million shares

repurchased for $121 million

No draw down on revolver YTD – first time since 2007 undrawn in first half of year

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APPENDICES


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YTD 2014 Commissions and fees growth

4.0%

4.9%

6.1%

6.6%

4.2%

2.7%

4.6%

4.3%

North America

International

Global

Group

Reported

Organic

Growth well spread across all operating segments

North America-growth across most geographic regions, led by Northeast, South and Atlantic; Construction and Human Capital up high and mid single digits respectively

International – Growth in all regions, led by Latin America and Eastern Europe, both up double digits

Global – Growth led by Reinsurance, up mid single digits, Global Insurance down slightly with growth in specialties offset by decline in the UK retail business

Strong commission and fee growth – in line with mid-single digit growth goal

See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13

10


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Total Operating Expense Walk – YTD 2013 to YTD 2014

$ millions

$1,493

$46

$23

$1,470 $61 $23 $1 $1,555 $3 $1,558

YTD 2013 Reported

Expense Reduction Initiative

Foreign Currency Movement

YTD 2013 Underlying

Salaries and Benefits

Other Operating Expenses

Depreciation & Amortization

YTD 2014 Underlying

Operational Improvement Program

YTD 2014 Reported

Total operating expenses up $85 million or 5.8% on an underlying basis, largely driven by:

Investments in headcount to grow business in areas like emerging markets and reinsurance, client service improvements such as Connecting Willis, and Mumbai operations to improve efficiencies

Annual salary reviews

See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13

11


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YTD 2014 Salaries and benefits

$ millions YTD 2014 YTD 2013 Change

Salaries and benefits – reported $ 1,145 $ 1,097

Expense reduction initiative - (29)

Y-o-Y FX movement - 16

Salaries and benefits – underlying $ 1,145 $1,084 5.6%

Full Time Employees (FTE) 18,200 17,500 4%

Underlying S&B growth driven by:

Continued investments for growth, and Mumbai operations

Headcount up 4% y-o-y, driven by hiring in 2H 2013

Headcount up modestly YTD

Annual salary reviews, including mandatory salary increases in Latin America

See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13

12


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Important disclosures regarding non-GAAP measures

Commissions and fees analysis

Organic

Foreign Acquisitions commissions

currency and and fees

2014 2013 Change translation disposals growth

($ millions) % % % %

Three months ended June

30, 2014

North America $340 $327 4.0 - (0.8) 4.8

International 222 208 6.7 (0.5) 1.6 5.6

Global 368 350 5.1 2.1 (0.4) 3.4

Total $930 $885 5.1 0.7 (0.1) 4.5

Organic

Foreign Acquisitions commissions

currency and and fees

2014 2013 Change translation disposals growth

($ millions) % % % %

Six months ended June

30, 2014

North America $709 $682 4.0 (0.1) (0.8) 4.9

International 501 472 6.1 (1.2) 0.7 6.6

Global 810 777 4.2 1.7 (0.2) 2.7

Total $2,020 $1,931 4.6 0.5 (0.2) 4.3

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Important disclosures regarding non-GAAP measures

Operating income to underlying operating income

2013 2014

(In millions) 1Q 2Q YTD 1Q 2Q YTD

Total revenue $1,051 $890 $1,941 $1,097 $ 935 $2,032

excluding:

Foreign currency movements 3 5 8 - - -

Underlying revenue $1,054 $895 $1,949 $1,097 $ 935 $2,032

Operating income $281 $167 $448 $326 $148 $474

excluding:

Operational improvement program ---- 3 3

Expense reduction initiative 46 - 46 - - -

Foreign currency movements (4) (11) (15) - - -

Underlying operating income $323 $156 $479 $326 $151 $477

Operating margin (operating income as a 26.7% 18.8% 23.1% 29.7% 15.8% 23.3%

percentage of total revenue)

Underlying operating margin (underlying operating 30.6% 17.4% 24.6% 29.7% 16.1% 23.5%

income as a percentage of underlying total revenue)

For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign

currency movements when comparing periods

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Important disclosures regarding non-GAAP measures

Net income to underlying net income

2013 2014

(In millions, except per share data) 1Q 2Q YTD 1Q 2Q YTD

Net income $219 $105 $324 $246 $47 $293

Excluding the following, net of tax:

Operational improvement program ---- 2 2

Venezuela currency devaluation ---- 13 13

Deferred tax valuation allowance ---- 21 21

Expense reduction initiative 38 - 38 -- -

Net loss on disposal of operations --- 2 - 2

Foreign currency movements (6) (5) (11) -- -

Underlying net income $251 $100 $351 $248 $83 $331

Diluted shares outstanding 176 178 177 182 182 182

Net income per diluted share $1.24 $0.59 $ 1.83 $1.35 $0.26 $1.61

Underlying net income per diluted share $1.46 $0.59 $2.05 $1.36 $0.49 $1.88

For prior periods, underlying measures (other than EPS) have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods. In the current three and six month periods only, underlying EPS excludes the $0.03 and $0.06, respectively, negative year over year impact of foreign currency movements in order to assist comparability to EPS figures that have been disclosed in prior periods.

15


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Important disclosures regarding non-GAAP measures

Operating income to underlying EBITDA

$ millions Three months Six months

ended June 30, ended June 30,

%%

2014 2013 Change 2014 2013 Change

Net income $47 $105 (55.2) $293 $324 (9.6)

Add back:

Net income attributable to

noncontrolling interests 1 2 5 6

Interest in earning of associates,

net of tax 3 3 (16) (12)

Income tax charge 59 29 122 77

Interest expense 35 32 67 63

Other expense (income) 3 (4) 3 (10)

Depreciation 24 21 47 47

Amortization 12 14 25 28

EBITDA $184 $202 (8.9) $ 546 $523 4.4

Adjusting items:

Operational improvement program 3 - 3 -

Expense reduction initiative - - - 41

Foreign currency movements - (11) - (14)

Underlying EBITDA(1) $187 $191 (2.1) $ 549 $550 (0.2)

For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign

currency movements when comparing periods

16


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IR Contacts

Peter Poillon

Tel: +1 212 915-8084

Email: peter.poillon@willis.com

Mark Jones

Tel: +1 212 915-8796

Email: mark.p.jones@willis.com

17