Ireland | 001-16503 | 98-0352587 |
(State or other jurisdiction or incorporation) | (Commission File Number) | (IRS Employer Identification No.) |
• | the UK retail business, previously reported within the International reporting segment, will be reported within the Global reporting segment; |
• | the Mexican retail business, previously reported within the North America reporting segment, will be reported within the International reporting segment; and |
• | the US captive consulting business and facultative reinsurance businesses, both previously reported within the North America reporting segment, will be reported within the Global reporting segment. |
• | amortization of intangibles, previously reported in Corporate and other, will be reported in operating expenses for each of the reporting segments; and |
• | certain leadership, project and other costs relating to group functions and the non-servicing or financing elements of the defined benefit pension scheme cost (income), previously allocated to each of the reporting segments will be reported in Corporate and other. |
99.1 | Impact of the changes to Consolidated Statement of Operations, segmental operating income and adjusted operating income |
WILLIS GROUP HOLDINGS PLC (REGISTRANT) | ||
By: | /s/ MICHAEL K. NEBORAK | |
Michael K. Neborak | ||
Group Chief Financial Officer | ||
(Principal Financial and Accounting Officer) |
For the year ended December 31, 2011 | For the year ended December 31, 2012 | For the year ended December 31, 2013 | ||||||||||||||||||||||||||||||
As Reported | Reclassification | As Reclassified | As Reported | Reclassification | As Reclassified | As Reported | Reclassification | As Reclassified | ||||||||||||||||||||||||
Revenues | (millions) | |||||||||||||||||||||||||||||||
Total revenues | $ | 3,447 | — | $ | 3,447 | $ | 3,480 | — | $ | 3,480 | $ | 3,655 | — | $ | 3,655 | |||||||||||||||||
Expenses | ||||||||||||||||||||||||||||||||
Salaries and benefits | (2,087 | ) | — | (2,087 | ) | (2,475 | ) | — | (2,475 | ) | (2,207 | ) | — | (2,207 | ) | |||||||||||||||||
Other operating expenses | (656 | ) | 9 | (647 | ) | (581 | ) | (19 | ) | (600 | ) | (616 | ) | (20 | ) | (636 | ) | |||||||||||||||
Depreciation expense | (74 | ) | — | (74 | ) | (79 | ) | — | (79 | ) | (94 | ) | — | (94 | ) | |||||||||||||||||
Amortization of intangible assets | (68 | ) | — | (68 | ) | (59 | ) | — | (59 | ) | (55 | ) | — | (55 | ) | |||||||||||||||||
Goodwill impairment charge | — | — | — | (492 | ) | — | (492 | ) | — | — | — | |||||||||||||||||||||
Net gain (loss) on disposal of operations | 4 | (4 | ) | — | (3 | ) | 3 | — | 2 | (2 | ) | — | ||||||||||||||||||||
Total expenses | (2,881 | ) | 5 | (2,876 | ) | (3,689 | ) | (16 | ) | (3,705 | ) | (2,970 | ) | (22 | ) | (2,992 | ) | |||||||||||||||
Operating income (loss) | 566 | 5 | 571 | (209 | ) | (16 | ) | (225 | ) | 685 | (22 | ) | 663 | |||||||||||||||||||
Other (expense) income | — | (5 | ) | (5 | ) | — | 16 | 16 | — | 22 | 22 | |||||||||||||||||||||
Make-whole on repurchase and redemption of senior notes and write-off of unamortized debt issuance costs | (171 | ) | — | (171 | ) | — | — | — | — | — | — | |||||||||||||||||||||
Loss on extinguishment of debt | — | — | — | — | — | — | (60 | ) | — | (60 | ) | |||||||||||||||||||||
Interest expense | (156 | ) | — | (156 | ) | (128 | ) | — | (128 | ) | (126 | ) | — | (126 | ) | |||||||||||||||||
Income (loss) from continuing operations before income taxes and interest in earnings of associates | 239 | — | 239 | (337 | ) | — | (337 | ) | 499 | — | 499 | |||||||||||||||||||||
Income taxes | (32 | ) | — | (32 | ) | (101 | ) | — | (101 | ) | (122 | ) | — | (122 | ) | |||||||||||||||||
Income (loss) from continuing operations before interest in earnings of associates | 207 | — | 207 | (438 | ) | — | (438 | ) | 377 | — | 377 | |||||||||||||||||||||
Interest in earnings of associates, net of tax | 12 | — | 12 | 5 | — | 5 | — | — | — | |||||||||||||||||||||||
Income (loss) from continuing operations | 219 | — | 219 | (433 | ) | — | (433 | ) | 377 | — | 377 | |||||||||||||||||||||
Discontinued operations, net of tax | 1 | — | 1 | — | — | — | — | — | — | |||||||||||||||||||||||
Net income (loss) | 220 | — | 220 | (433 | ) | — | (433 | ) | 377 | — | 377 | |||||||||||||||||||||
Less: net income attributable to noncontrolling interests | (16 | ) | — | (16 | ) | (13 | ) | — | (13 | ) | (12 | ) | — | (12 | ) | |||||||||||||||||
Net income (loss) attributable to Willis Group Holdings | $ | 204 | — | $ | 204 | $ | (446 | ) | — | $ | (446 | ) | $ | 365 | — | $ | 365 |
As reported | For the year ended December 31, | 2013 | ||||||||||||||||||||||||||
2011 | 2012 | Q1 | Q2 | Q3 | Q4 | FY | ||||||||||||||||||||||
(millions, except percentages) | ||||||||||||||||||||||||||||
Commissions and fees | ||||||||||||||||||||||||||||
Global | $ | 1,073 | $ | 1,124 | $ | 383 | $ | 305 | $ | 250 | $ | 250 | $ | 1,188 | ||||||||||||||
North America | 1,314 | 1,306 | 363 | 333 | 328 | 353 | 1,377 | |||||||||||||||||||||
International | 1,027 | 1,028 | 300 | 247 | 213 | 308 | 1,068 | |||||||||||||||||||||
Total commissions and fees | $ | 3,414 | $ | 3,458 | $ | 1,046 | $ | 885 | $ | 791 | $ | 911 | $ | 3,633 | ||||||||||||||
Total revenues | ||||||||||||||||||||||||||||
Global | $ | 1,082 | $ | 1,129 | $ | 384 | $ | 306 | $ | 251 | $ | 250 | $ | 1,191 | ||||||||||||||
North America | 1,323 | 1,313 | 365 | 335 | 329 | 357 | 1,386 | |||||||||||||||||||||
International | 1,042 | 1,038 | 302 | 249 | 215 | 312 | 1,078 | |||||||||||||||||||||
Total revenues | $ | 3,447 | $ | 3,480 | $ | 1,051 | $ | 890 | $ | 795 | $ | 919 | $ | 3,655 | ||||||||||||||
Operating income (loss) | ||||||||||||||||||||||||||||
Global | $ | 352 | $ | 372 | $ | 171 | $ | 106 | $ | 36 | $ | 21 | $ | 334 | ||||||||||||||
North America | 271 | 240 | 89 | 57 | 57 | 66 | 269 | |||||||||||||||||||||
International | 221 | 183 | 86 | 27 | (9 | ) | 77 | 181 | ||||||||||||||||||||
Corporate & other | (278 | ) | (1,004 | ) | (59 | ) | (19 | ) | (9 | ) | (12 | ) | (99 | ) | ||||||||||||||
Total operating income | $ | 566 | $ | (209 | ) | $ | 287 | $ | 171 | $ | 75 | $ | 152 | $ | 685 | |||||||||||||
Organic commission and fee growth | ||||||||||||||||||||||||||||
Global | 6.6 | % | 6.1 | % | 4.1 | % | 10.3 | % | 6.4 | % | 1.4 | % | 5.6 | % | ||||||||||||||
North America | (3.5 | )% | (0.6 | )% | 4.3 | % | 5.5 | % | 3.9 | % | 5.8 | % | 4.9 | % | ||||||||||||||
International | 4.8 | % | 4.9 | % | 3.8 | % | 2.6 | % | 7.8 | % | 3.0 | % | 4.1 | % | ||||||||||||||
Total organic commission and fee growth | 1.8 | % | 3.1 | % | 4.1 | % | 6.3 | % | 5.7 | % | 3.7 | % | 4.9 | % | ||||||||||||||
Operating margin | ||||||||||||||||||||||||||||
Global | 32.5 | % | 32.9 | % | 44.5 | % | 34.6 | % | 14.3 | % | 8.4 | % | 28.0 | % | ||||||||||||||
North America | 20.5 | % | 18.3 | % | 24.4 | % | 17.0 | % | 17.3 | % | 18.5 | % | 19.4 | % | ||||||||||||||
International | 21.2 | % | 17.6 | % | 28.5 | % | 10.8 | % | (4.2 | )% | 24.7 | % | 16.8 | % | ||||||||||||||
Total operating margin | 16.4 | % | (6.0 | )% | 27.3 | % | 19.2 | % | 9.4 | % | 16.5 | % | 18.7 | % |
Reclassifications | For the year ended December 31, | 2013 | ||||||||||||||||||||||||||
2011 | 2012 | Q1 | Q2 | Q3 | Q4 | FY | ||||||||||||||||||||||
(millions, except percentages) | ||||||||||||||||||||||||||||
Commissions and fees | ||||||||||||||||||||||||||||
Global | $ | 192 | $ | 185 | $ | 46 | $ | 47 | $ | 40 | $ | 44 | $ | 177 | ||||||||||||||
North America | (29 | ) | (25 | ) | (8 | ) | (6 | ) | (6 | ) | (8 | ) | (28 | ) | ||||||||||||||
International | (163 | ) | (160 | ) | (38 | ) | (41 | ) | (34 | ) | (36 | ) | (149 | ) | ||||||||||||||
Total commissions and fees | $ | — | $ | — | $ | — | $ | — | $ | — | $ | — | $ | — | ||||||||||||||
Total revenues | ||||||||||||||||||||||||||||
Global | $ | 196 | $ | 187 | $ | 46 | $ | 48 | $ | 41 | $ | 45 | $ | 180 | ||||||||||||||
North America | (29 | ) | (25 | ) | (8 | ) | (6 | ) | (7 | ) | (7 | ) | (28 | ) | ||||||||||||||
International | (167 | ) | (162 | ) | (38 | ) | (42 | ) | (34 | ) | (38 | ) | (152 | ) | ||||||||||||||
Total revenues | $ | — | $ | — | $ | — | $ | — | $ | — | $ | — | $ | — | ||||||||||||||
Operating income (loss) | ||||||||||||||||||||||||||||
Global | $ | 50 | $ | 26 | $ | 16 | $ | 2 | $ | 11 | $ | 13 | $ | 42 | ||||||||||||||
North America | (13 | ) | 12 | (7 | ) | (2 | ) | (11 | ) | — | (20 | ) | ||||||||||||||||
International | (23 | ) | (14 | ) | (8 | ) | (1 | ) | 2 | 4 | (3 | ) | ||||||||||||||||
Corporate & other | (9 | ) | (40 | ) | (7 | ) | (3 | ) | (7 | ) | (24 | ) | (41 | ) | ||||||||||||||
Total operating income | $ | 5 | $ | (16 | ) | $ | (6 | ) | $ | (4 | ) | $ | (5 | ) | $ | (7 | ) | $ | (22 | ) | ||||||||
Organic commission and fee growth | ||||||||||||||||||||||||||||
Global | 0.4 | % | (1.4 | )% | (0.7 | )% | (1.8 | )% | (1.9 | )% | (1.0 | )% | (1.2 | )% | ||||||||||||||
North America | (2.1 | )% | 0.2 | % | 0.1 | % | — | % | (0.1 | )% | (0.2 | )% | (0.1 | )% | ||||||||||||||
International | 2.7 | % | 1.4 | % | 0.7 | % | 1.6 | % | 3.5 | % | 1.7 | % | 1.6 | % | ||||||||||||||
Total organic commission and fee growth | — | % | — | % | — | % | — | % | — | % | — | % | — | % | ||||||||||||||
Operating margin | ||||||||||||||||||||||||||||
Global | (1.0 | )% | (2.7 | )% | (1.0 | )% | (4.1 | )% | 1.8 | % | 3.1 | % | (0.6 | )% | ||||||||||||||
North America | (0.6 | )% | 1.3 | % | (1.4 | )% | (0.3 | )% | (3.0 | )% | 0.4 | % | (1.1 | )% | ||||||||||||||
International | 1.4 | % | (1.7 | )% | 1.0 | % | 1.8 | % | 0.3 | % | 4.9 | % | 2.4 | % | ||||||||||||||
Total operating margin | 0.2 | % | (0.5 | )% | (0.6 | )% | (0.4 | )% | (0.6 | )% | (0.7 | )% | (0.6 | )% |
As reclassified | For the year ended December 31, | 2013 | ||||||||||||||||||||||||||
2011 | 2012 | Q1 | Q2 | Q3 | Q4 | FY | ||||||||||||||||||||||
(millions, except percentages) | ||||||||||||||||||||||||||||
Commissions and fees | ||||||||||||||||||||||||||||
Global | $ | 1,265 | $ | 1,309 | $ | 429 | $ | 352 | $ | 290 | $ | 294 | $ | 1,365 | ||||||||||||||
North America | 1,285 | 1,281 | 355 | 327 | 322 | 345 | 1,349 | |||||||||||||||||||||
International | 864 | 868 | 262 | 206 | 179 | 272 | 919 | |||||||||||||||||||||
Total commissions and fees | $ | 3,414 | $ | 3,458 | $ | 1,046 | $ | 885 | $ | 791 | $ | 911 | $ | 3,633 | ||||||||||||||
Total revenues | ||||||||||||||||||||||||||||
Global | $ | 1,278 | $ | 1,316 | $ | 430 | $ | 354 | $ | 292 | $ | 295 | $ | 1,371 | ||||||||||||||
North America | 1,294 | 1,288 | 357 | 329 | 322 | 350 | 1,358 | |||||||||||||||||||||
International | 875 | 876 | 264 | 207 | 181 | 274 | 926 | |||||||||||||||||||||
Total revenues | $ | 3,447 | $ | 3,480 | $ | 1,051 | $ | 890 | $ | 795 | $ | 919 | $ | 3,655 | ||||||||||||||
Operating income (loss) | ||||||||||||||||||||||||||||
Global | $ | 402 | $ | 398 | $ | 187 | $ | 108 | $ | 47 | $ | 34 | $ | 376 | ||||||||||||||
North America | 258 | 252 | 82 | 55 | 46 | 66 | 249 | |||||||||||||||||||||
International | 198 | 169 | 78 | 26 | (7 | ) | 81 | 178 | ||||||||||||||||||||
Corporate & other | (287 | ) | (1,044 | ) | (66 | ) | (22 | ) | (16 | ) | (36 | ) | (140 | ) | ||||||||||||||
Total operating income | $ | 571 | $ | (225 | ) | $ | 281 | $ | 167 | $ | 70 | $ | 145 | $ | 663 | |||||||||||||
Organic commission and fee growth | ||||||||||||||||||||||||||||
Global | 7.0 | % | 4.7 | % | 3.4 | % | 8.5 | % | 4.5 | % | 0.4 | % | 4.4 | % | ||||||||||||||
North America | (5.6 | )% | (0.4 | )% | 4.4 | % | 5.5 | % | 3.8 | % | 5.6 | % | 4.8 | % | ||||||||||||||
International | 7.5 | % | 6.3 | % | 4.5 | % | 4.2 | % | 11.3 | % | 4.7 | % | 5.7 | % | ||||||||||||||
Total organic commission and fee growth | 1.8 | % | 3.1 | % | 4.1 | % | 6.3 | % | 5.7 | % | 3.7 | % | 4.9 | % | ||||||||||||||
Operating margin | ||||||||||||||||||||||||||||
Global | 31.5 | % | 30.2 | % | 43.5 | % | 30.5 | % | 16.1 | % | 11.5 | % | 27.4 | % | ||||||||||||||
North America | 19.9 | % | 19.6 | % | 23.0 | % | 16.7 | % | 14.3 | % | 18.9 | % | 18.3 | % | ||||||||||||||
International | 22.6 | % | 19.3 | % | 29.5 | % | 12.6 | % | (3.9 | )% | 29.6 | % | 19.2 | % | ||||||||||||||
Total operating margin | 16.6 | % | (6.5 | )% | 26.7 | % | 18.8 | % | 8.8 | % | 15.8 | % | 18.1 | % |
2011 | 2012 | 2013 | |||||||||||
(millions, except percentages) | |||||||||||||
As reported: | Operating income (loss), GAAP basis | $ | 566 | $ | (209 | ) | $ | 685 | |||||
Reclassification: | Foreign exchange gains and losses and gains and losses from the disposal of operations | 5 | (16 | ) | (22 | ) | |||||||
As reclassified: | Operating income (loss), GAAP basis | 571 | (225 | ) | 663 | ||||||||
Excluding: | |||||||||||||
Expense reduction initiative | — | — | 46 | ||||||||||
Fees related to the extinguishment of debt | — | — | 1 | ||||||||||
Additional incentive accrual for change in remuneration policy | — | 252 | — | ||||||||||
Write-off of unamortized cash retention awards debtor | — | 200 | — | ||||||||||
Goodwill impairment charge | — | 492 | — | ||||||||||
India JV settlement | — | 11 | — | ||||||||||
Insurance recovery | — | (10 | ) | — | |||||||||
Write-off of uncollectible accounts receivable balance | 22 | 13 | — | ||||||||||
2011 Operational Review | 180 | — | — | ||||||||||
FSA regulatory settlement | 11 | — | — | ||||||||||
Adjusted operating income | $ | 784 | $ | 733 | $ | 710 | |||||||
Operating margin | 16.6 | % | (6.5 | )% | 18.1 | % | |||||||
Adjusted operating margin | 22.7 | % | 21.1 | % | 19.4 | % |