Form 8-K

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 8-K

 

 

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): February 11, 2014

 

 

Willis Group Holdings Public Limited Company

(Exact name of registrant as specified in its charter)

 

 

 

Ireland   001-16503   98-0352587

(State or other jurisdiction

of incorporation)

 

(Commission

File Number)

 

(IRS Employer

Identification No.)

c/o Willis Group Limited, 51 Lime Street, London, EC3M 7DQ, England and Wales

(Address, including Zip Code, of Principal Executive Offices)

Registrant’s telephone number, including area code: (011) 44-20-3124-6000

Not Applicable

(Former name or former address, if changed since last report)

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 

 

 


Item 2.02. Results of Operations and Financial Condition.

On February 11, 2014, Willis Group Holdings Public Limited Company issued a press release reporting results for the fourth quarter and year ended December 31, 2013 and posted a slide presentation to its website which it may refer to during its conference call to discuss the results. Copies of the press release and slide presentation are attached as Exhibit 99.1 and Exhibit 99.2, respectively, to this Current Report on Form 8-K and are incorporated herein by reference.

 

Item 7.01 Regulation FD.

The slide presentation referred to in Item 2.02 above is attached hereto as Exhibit 99.2 and incorporated herein by reference.

The information contained in Item 2.02 and Item 7.01 of this Current Report on Form 8-K (including Exhibit 99.1 and Exhibit 99.2) are being furnished and shall not be deemed “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that Section. Such information shall not be incorporated by reference into any registration statement or other document pursuant to the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in any such filing.


Item 9.01 Financial Statements and Exhibits.

(d) Exhibits

 

Exhibit
Number

  

Description

99.1    Willis Group Holdings Public Limited Company Earnings Press Release issued February 11, 2014.
99.2    Slide Presentation – Willis Group Holdings Fourth Quarter 2013 Results.


SIGNATURES

Pursuant to the requirement of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

Date: February 11, 2014    

WILLIS GROUP HOLDINGS

PUBLIC LIMITED COMPANY

    By:  

/s/ Adam L. Rosman

      Adam L. Rosman
      Group General Counsel


INDEX TO EXHIBITS

 

Exhibit
Number

  

Description

99.1    Willis Group Holdings Public Limited Company Earnings Press Release issued February 11, 2014.
99.2    Slide Presentation – Willis Group Holdings Fourth Quarter 2013 Results.
EX-99.1

Exhibit 99.1

 

LOGO    Contacts   
   Investors:    Peter Poillon
      +1 212 915-8084
      Email: peter.poillon@willis.com
News Release    Media:    Miles Russell
      +44 203 124-7446
      Email: miles.russell@willis.com

Willis Group Reports Fourth Quarter and Full Year 2013 Results

Fourth quarter 2013 reported commissions and fees growth of 5.1%; organic growth of 3.7%

Full year 2013 reported commissions and fees growth of 5.1%; organic growth of 4.9%

Fourth quarter 2013 reported EPS of $0.37; adjusted EPS of $0.42

Full year 2013 reported EPS of $2.04; adjusted EPS of $2.64

Announces 7.1% quarterly cash dividend increase

Announces intention to buy back $200 million in shares

NEW YORK, February 11, 2014 – Willis Group Holdings plc (NYSE: WSH), the global risk advisor, insurance and reinsurance broker, today reported results for the three and twelve months ended December 31, 2013.

“Willis closed 2013 with another quarter of solid organic revenue growth, and each of our businesses achieved our goal of mid-single digit organic growth for the full year. In addition, we delivered strong earnings per share growth and grew cash flow from operations during the year,” said Willis Group CEO Dominic Casserley. “Based on that performance, and confidence in our strategy, we are increasing our dividend by 7%. We also announced a share buyback to offset the increase in shares outstanding resulting from the exercise of employee stock options. As the new year begins, we are committed across the firm to our goals of growing revenues with positive operating leverage to improve cash flow and create strong shareholder returns.”

Casserley continued, “At our 2013 Investor Day, we outlined a new strategy designed around where Willis would compete and how we would compete. Since then, we have announced a series of actions that have included, among others, the appointments of new global industry and product heads, the creation of a new Global Human Capital & Benefits Practice, a geographic realignment of the firm’s leadership team in North America and, most recently, the merger of our UK retail and Global Specialty businesses. We have also executed on strategic acquisitions and disposals in support of the new strategy, investing in geographies and products offering strong growth opportunities and margins, and divesting from non-strategic businesses.”

Willis Group reported fourth quarter 2013 net income from continuing operations of $68 million, or $0.37 per diluted share. These results were negatively impacted by a $0.05 per diluted share

 

1


increase in the valuation allowance against the Company’s deferred tax asset. Excluding the impact of this item, adjusted net income from continuing operations was $0.42 per diluted share. Foreign currency movements favorably impacted earnings by $0.01 per diluted share during the quarter.

In the fourth quarter of 2012, the Company reported a loss of $(4.65) per diluted share. Adjusted net income from continuing operations, which excludes the impact of items outlined in note 3 of the supplemental financial information in this press release, was $0.45 per diluted share. However, fourth quarter 2012 adjusted results would have been $0.38 per diluted share, or $0.07 lower, had the previously disclosed change to remuneration policy been effective from the beginning of 2012.

The table below summarizes the key operating results for the three and twelve months ended December 31, 2013 and 2012.

 

     Three months ended
December 31,
    Twelve months ended
December 31,
 
     2013     2012 (2)     Change     2013     2012 (2)     Change  

Reported diluted EPS

   $ 0.37      $ (4.65     NM      $ 2.04      $ (2.58     NM   

Adjusted diluted EPS

   $ 0.42      $ 0.45        (6.7 )%    $ 2.64      $ 2.58        2.3

Reported operating margin

     16.5     (89.0 )%      NM        18.7     (6.0 )%      NM   

Adjusted operating margin

     16.3     19.1     (280 )bps      20.0     21.6     (160 )bps 

Reported commissions and fees growth(1)

     5.1     7.0       5.1     1.3  

Organic commissions and fees growth(1)

     3.7     7.5       4.9     3.1  

NM = not meaningful

 

(1) Fourth quarter and full year 2013 commissions and fees were reduced by the net $9 million impact of two revenue recognition adjustments in the North America and International segments, discussed below. The net impact of the adjustments reduced total organic commissions and fees growth by 110 basis points and 20 basis points in the fourth quarter and full year 2013, respectively.
(2) Fourth quarter and full year 2012 reported and adjusted EPS, and reported and adjusted operating margins do not include the negative $0.07 per share and $0.20 per share, respectively, and the negative 180 basis points and 140 basis points impact, respectively, to reflect the previously disclosed change in remuneration policy, discussed below.

Fourth quarter 2013 financial results

Revenues

Total revenues, which include commissions and fees, investment income and other income, were $919 million in the fourth quarter of 2013, an increase of 5.5% from $871 million in the fourth quarter of 2012.

 

2


Total reported commissions and fees improved to $911 million in the fourth quarter of 2013, up 5.1% from $867 million in the prior year quarter. Commissions and fees in the fourth quarter of 2013 were unfavorably impacted by $1 million of foreign currency movements.

Organic commissions and fees growth in the fourth quarter of 2013 was 3.7% compared to the same quarter in 2012. Excluding the net impact of the revenue recognition adjustments as noted in footnote 1 included in the table above, fourth quarter organic commissions and fees growth would have been 4.8%.

Commissions and fees by segment

 

     Three months ended
December 31,
    Change attributable to  
     2013      2012      %
Change
    Foreign
currency
translation
    Acquisitions
and
disposals
    Organic
commissions
and fees

growth
 

North America

   $ 353       $ 331         6.6     0.0     0.8     5.8

International

     308         299         3.0     0.4     (0.4 )%      3.0

Global

     250         237         5.5     (0.4 )%      4.5     1.4
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

Total

   $ 911       $ 867         5.1     0.0     1.4     3.7
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

The table above reconciles reported commissions and fees growth to organic commissions and fees growth, as defined in note 1 of the supplemental financial information, for the three months ended December 31, 2013.

Willis North America segment

The North America segment achieved 5.8% organic commissions and fees growth in the fourth quarter of 2013 compared with the fourth quarter of 2012.

Organic growth in the quarter was increased by a $5 million adjustment to align the recognition of revenue in the North America Personal Lines business with the rest of the Group. Excluding the 160 basis point impact of this adjustment, organic growth in North America would have been 4.2%.

Growth in commissions and fees was reported across most of North America’s geographic regions. Similarly, most of the major industry practices recorded positive growth including Construction which grew low-single digits in the quarter. However, after a series of strong quarters, organic growth in the Human Capital & Benefits practice was flat this quarter.

Willis International segment

The International segment achieved 3.0% organic growth in commissions and fees in the fourth quarter 2013 compared with the same period in 2012.

Organic growth in the quarter was decreased by a $15 million adjustment to align the recognition of revenue in China with the rest of the Group. Excluding the 510 basis point impact of this adjustment, organic growth in International would have been 8.1%.

 

3


Operations in Western Europe were strong in the fourth quarter, recording high single digit growth with positive contributions from almost all countries across the region. Eastern Europe recorded growth in the mid-teens. Operations in the U.K. declined low single digits. Latin America operations grew low double digits with positive contributions from a number of the larger countries in the region. Operations in Asia were down, due to the revenue recognition adjustment in the China business. Excluding the impact of this adjustment, Asia would have recorded strong double digit growth. Australasia was up mid-single digits.

Willis Global segment

The Global segment, which comprises Willis Re, Specialty, Placement, and Willis Capital Markets and Advisory, achieved 1.4% organic growth in commissions and fees in the fourth quarter of 2013, compared with the fourth quarter of 2012.

Global Specialty grew mid-single digits. Most notable were the strong performances from Property & Casualty and Construction, and Financial & Executive Risks during the quarter.

Commissions and fees at Willis Re were down low single digits in the fourth quarter of 2013, the seasonally smallest quarter for this business.

Willis Capital Markets and Advisory performed solidly in the quarter against a challenging comparison due to the very strong result it recorded in the year ago quarter.

Expenses

Total reported expenses were $767 million in the fourth quarter of 2013, compared with $1,646 million in the fourth quarter of 2012, a decrease of 53%.

The decrease in total expenses is due to the non-recurrence of previously disclosed charges taken in the fourth quarter of 2012, together with other items as detailed in note 2 of the supplemental financial information. Excluding those items, total expenses in the fourth quarter of 2012 were $705 million and on that basis, fourth quarter 2013 total expenses grew 9% quarter-over-quarter.

Total expenses in the fourth quarter of 2013 were favorably impacted by $6 million of foreign currency movements ($5 million impact on other operating expenses, $1 million impact on salaries and benefits). The quarter-over-quarter comparison was negatively impacted as fourth quarter 2012 expenses would have been $15 million higher had the previously disclosed change in remuneration policy been in effect from January 1, 2012.

Reported salaries and benefits were $569 million in the fourth quarter of 2013. Salaries and benefits in the year ago quarter were $967 million, including charges related to the change in remuneration policy. Excluding the impact of these charges, fourth quarter 2012 salaries and benefits were $515 million. However, had the change in remuneration policy been effective from the beginning of 2012, comparable salaries and benefits in the fourth quarter of 2012 would have been approximately $15 million higher and the quarter-over-quarter increase would have been 7%. The remaining increase in salaries and benefits was primarily due to continued investment in the business reflected in increased headcount relative to the prior year, higher production incentive payments driven by increased commissions and fees, sign-on bonuses and annual salary reviews. Additionally, the Company incurred the full year impact of increased benefits expenses (401(k) and medical) in North America that were fully booked in the fourth quarter.

 

4


Salaries and benefits were equivalent to 62% of revenues in the fourth quarter of 2013 and, had the previously disclosed change in remuneration policy been effective from January 1, 2012, adjusted salaries and benefits would have been 61% of revenues in the fourth quarter of 2012.

Other operating expenses in the fourth quarter of 2013 were $161 million, compared to $150 million in the year ago period, an increase of 7%. Other operating expenses in the fourth quarter of 2013 were impacted by $5 million of favorable foreign currency movements.

Other operating expenses in the fourth quarter of 2012 were impacted by a $5 million insurance recovery. After adjusting for this item, other operating expenses were $6 million or 4% higher in fourth quarter 2013 compared to the year ago period. This increase was primarily driven by higher business development and marketing expenses, together with higher professional fees.

Depreciation and Amortization of intangible assets were $26 million and $13 million respectively, in the fourth quarter of 2013. Depreciation and Amortization of intangible assets were $20 million and $15 million respectively, in fourth quarter 2012.

Operating margin

Willis Group reported and adjusted operating margin were 16.5% and 16.3%, respectively, in the fourth quarter 2013. This compares to reported and adjusted operating margin in fourth quarter 2012 of (89.0)% and 19.1%, respectively. However, fourth quarter 2012 adjusted margin would have been 17.3%, or 180 basis points lower, had the previously disclosed change to remuneration policy been effective from the beginning of 2012.

The decline in adjusted operating margin was primarily driven by higher salaries and benefits and other operating expenses as discussed above, partially offset by higher commission and fees and other income.

Interest expense

Interest expense was $33 million in the fourth quarter of 2013 compared with $31 million in the year ago quarter primarily due to the non-recurrence of a $2 million benefit in the fourth quarter 2012 from an interest rate swap that was terminated in the third quarter of 2013.

Tax

Taxes in the fourth quarter of 2013 included the impact from a $9 million increase to the valuation allowance against the Company’s deferred tax asset. After adjusting for this item, the tax rate was approximately 21% in the fourth quarter of 2013. For the full year 2013, the adjusted rate was approximately 20%. The lower tax rate was primarily due to the impact of the valuation allowance maintained against U.S. deferred tax assets and the geographic mix of income.

Twelve months 2013 financial results

Reported net income from continuing operations for the twelve months ended December 31, 2013 was $365 million, or $2.04 per diluted share, compared with a loss of $(446) million, or $(2.58) per diluted share in the previous year.

 

5


Adjusted earnings from continuing operations per diluted share, which excludes the impact of items detailed in note 3 of the supplemental financial information, were $2.64 for the twelve months ended December 31, 2013 compared with $2.58 in 2012. However, adjusted earnings per diluted share in 2012 would have been $2.38, or $0.20 per diluted share lower had the previously disclosed change to remuneration policy been effective from the beginning of 2012. Net foreign currency movements decreased earnings by $0.02 per diluted share in the twelve months ended December 31, 2013.

Total commissions and fees were $3,633 million for the twelve months ended December 31, 2013, compared to $3,458 million for 2012. Organic growth in commissions and fees was 4.9% in 2013. Excluding the net impact of the revenue recognition adjustments noted above, organic commissions and fees growth in 2013 would have been 5.1%.

 

     Twelve months ended
December 31,
    Change attributable to  
     2013      2012      %
Change
    Foreign
currency
translation
    Acquisitions
and
disposals
    Organic
commissions
and fees

growth
 

North America

   $ 1,377       $ 1,306         5.4     (0.1 )%      0.6     4.9

International

     1,068         1,028         3.9     (0.2 )%      0.0     4.1

Global

     1,188         1,124         5.7     (0.9 )%      1.0     5.6
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

Total

   $ 3,633       $ 3,458         5.1     (0.3 )%      0.5     4.9
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

The table above reconciles reported commissions and fees growth to organic commissions and fees growth, as defined in note 1 of the supplemental financial information, for the twelve months ended December 31, 2013. These numbers include the impact of the revenue recognition adjustments discussed above.

Reported operating margin was 18.7% for the twelve months ended December 31, 2013 compared with (6.0)% for the prior year. Excluding items detailed in note 2 of the supplemental financial information, adjusted operating margin was 20.0% for the twelve months ended December 31, 2013 compared with 21.6% a year ago. However, 2012 adjusted margin would have been 20.2%, or 140 basis points lower, had the previously disclosed change to remuneration policy been effective from the beginning of 2012.

Adjusted salaries and benefits were equivalent to 60% of revenues in 2013, flat to 2012 had the previously disclosed change in remuneration policy been effective from January 1, 2012.

Balance sheet and cash flow highlights

As of December 31, 2013, cash and cash equivalents totaled $796 million, total debt was $2,326 million and total equity was $2,242 million. As of December 31, 2012, cash and cash equivalents were $500 million, total debt was $2,353 million and total equity was $1,725 million.

Cash flow from operating activities for the 12 months ended December 31, 2013 was $561 million compared to $525 million in 2012.

 

6


Dividends

At its February 2014 Board meeting, the Board of Directors approved a 7.1% increase in the regular quarterly cash dividend from $0.28 per share to $0.30 per share (an annual rate of $1.20 per share). The dividend is payable on April 15, 2014 to shareholders of record at March 31, 2014.

Share buyback

Willis intends to buy back $200 million in shares in 2014 to offset the increase in shares outstanding resulting from the exercise of employee stock options. The buybacks will be made in the open market or through privately-negotiated transactions, from time to time, depending on market conditions. The share buyback program may be modified, extended or terminated at any time by the Board of Directors.

Conference call, webcast and slide presentation

A conference call to discuss the fourth quarter 2013 results will be held on Wednesday, February 12, 2014, at 8:00 AM Eastern Time. To participate in the live call, please dial (866) 803-2143 (U.S.) or +1 (210) 795-1098 (international) with a pass code of “Willis”. A live (listen-only) audio web cast may be accessed through the investor relations section of the Company website at www.willis.com.

A replay of the call will be available through March 12, 2014 at 5:00 PM Eastern Time, by calling (800) 551-8152 (U.S.) or + 1 (203) 369-3810 (international). A replay of the webcast will be available through the website.

The Company may refer to a slide presentation during its conference call. The slides will be available to view and download from the investor relations section of the Company’s website at www.willis.com.

About Willis

Willis Group Holdings plc is a leading global risk advisor, insurance and reinsurance broker. With roots dating to 1828, Willis operates today on every continent with more than 17,500 employees in over 400 offices. Willis offers its clients superior expertise, teamwork, innovation and market-leading products and professional services in risk management and transfer. Our experts rank among the world’s leading authorities on analytics, modelling and mitigation strategies at the intersection of global commerce and extreme events. Find more information at our Website, www.willis.com, our leadership journal, Resilience, or our up-to-the-minute blog on breaking news, WillisWire. Across geographies, industries and specialisms, Willis provides its local and multinational clients with resilience for a risky world.

Forward-looking statements

We have included in this document ‘forward-looking statements’ within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934, which are intended to be covered by the safe harbors created by those laws. These forward-looking statements include information about possible or assumed future results of our operations. All statements, other than statements of historical facts that address activities, events or developments that we expect or anticipate may occur in the future, including such things as our outlook, future capital expenditures, growth in commissions and fees, business strategies, competitive strengths, goals, the benefits of new initiatives, growth of our business and operations, plans and references to future successes, are forward-looking statements. Also, when we use the words such as ‘anticipate’, ‘believe’, ‘estimate’, ‘expect’, ‘intend’, ‘plan’, ‘probably’, or similar expressions, we are making forward-looking statements.

 

7


There are important uncertainties, events and factors that could cause our actual results or performance to differ materially from those in the forward-looking statements contained in this document, including the following:

 

    the impact of any regional, national or global political, economic, business, competitive, market, environmental or regulatory conditions on our global business operations;

 

    the impact of current financial market conditions on our results of operations and financial condition, including as a result of those associated with the current Eurozone crisis, any insolvencies of or other difficulties experienced by our clients, insurance companies or financial institutions;

 

    our ability to implement and realize anticipated benefits of any expense reduction initiative, charge or any revenue generating initiatives;

 

    our ability to implement and fully realize anticipated benefits of our new growth strategy;

 

    volatility or declines in insurance markets and premiums on which our commissions are based, but which we do not control;

 

    our ability to continue to manage our significant indebtedness;

 

    our ability to compete effectively in our industry, including the impact of our refusal to accept contingent commissions from carriers in the non-Human Capital areas of our retail brokerage business;

 

    material changes in commercial property and casualty markets generally or the availability of insurance products or changes in premiums resulting from a catastrophic event, such as a hurricane;

 

    our ability to retain key employees and clients and attract new business;

 

    the timing or ability to carry out share repurchases and redemptions;

 

    the timing or ability to carry out refinancing or take other steps to manage our capital and the limitations in our long term debt agreements that may restrict our ability to take these actions;

 

    fluctuations in our earnings as a result of potential changes to our valuation allowance(s) on our deferred tax assets;

 

    any fluctuations in exchange and interest rates that could affect expenses and revenue;

 

    the potential costs and difficulties in complying with a wide variety of foreign laws and regulations and any related changes, given the global scope of our operations;

 

    rating agency actions that could inhibit our ability to borrow funds or the pricing thereof;

 

    a significant decline in the value of investments that fund our pension plans or changes in our pension plan liabilities or funding obligations;

 

    our ability to achieve the expected strategic benefits of transactions, including any growth from associates;

 

    further impairment of the goodwill of one of our reporting units, in which case we may be required to record additional significant charges to earnings;

 

    our ability to receive dividends or other distributions in needed amounts from our subsidiaries;

 

    changes in the tax or accounting treatment of our operations and fluctuations in our tax rate;

 

    any potential impact from the US healthcare reform legislation;

 

    our involvements in and the results of any regulatory investigations, legal proceedings and other contingencies;

 

    underwriting, advisory or reputational risks associated with non-core operations as well as the potential significant impact our non-core operations (including the Willis Capital Markets & Advisory operations) can have on our financial results;

 

    our exposure to potential liabilities arising from errors and omissions and other potential claims against us; and

 

    the interruption or loss of our information processing systems or failure to maintain secure information systems.

The foregoing list of factors is not exhaustive and new factors may emerge from time to time that could also affect actual performance and results. For more information see the section entitled ‘‘Risk Factors’’ included in Willis’ Form 10-K for the year ended December 31, 2012 and our subsequent filings with the Securities and Exchange Commission. Copies are available online at http://www.sec.gov or www.willis.com.

Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of these assumptions, and therefore also the forward-looking statements based on these assumptions, could themselves prove to be inaccurate. In light of the significant uncertainties inherent in the forward-looking statements included in this document, our inclusion of this information is not a representation or guarantee by us that our objectives and plans will be achieved.

Our forward-looking statements speak only as of the date made and we will not update these forward-looking statements unless the securities laws require us to do so. In light of these risks, uncertainties and assumptions, the forward-looking events discussed in this document may not occur, and we caution you against unduly relying on these forward-looking statements.

 

8


Non-GAAP supplemental financial information

This press release contains references to non-GAAP financial measures as defined in Regulation G of SEC rules. Consistent with Regulation G, a reconciliation of this supplemental financial information to our GAAP information is in the earnings release or the note disclosures that follow. We present such non-GAAP supplemental financial information, as we believe such information is of interest to the investment community because it provides additional meaningful methods of evaluating certain aspects of the Company’s operating performance from period to period on a basis that may not be otherwise apparent on a GAAP basis. This supplemental financial information should be viewed in addition to, not in lieu of, the Company’s condensed consolidated financial statements.

 

9


WILLIS GROUP HOLDINGS plc

CONDENSED CONSOLIDATED INCOME STATEMENTS

(in millions, except per share data)

(unaudited)

 

     Three months ended
December 31,
    Twelve months ended
December 31,
 
     2013     2012     2013     2012  

Revenues

        

Commissions and fees

   $ 911      $ 867      $ 3,633      $ 3,458   

Investment income

     4        4        15        18   

Other income

     4        —          7        4   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

     919        871        3,655        3,480   
  

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

        

Salaries and benefits (including share-based compensation of $11 million, $8 million, $42 million, $32 million)

     569        967        2,207        2,475   

Other operating expenses

     161        150        616        581   

Depreciation expense

     26        20        94        79   

Amortization of intangible assets

     13        15        55        59   

Goodwill impairment charge

     —          492        —          492   

(Gain) loss on disposal of operations

     (2     2        (2     3   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

     767        1,646        2,970        3,689   
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating income (loss)

     152        (775     685        (209

Loss on extinguishment of debt

     —          —          60        —     

Interest expense

     33        31        126        128   
  

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations before income taxes and interest in earnings of associates

     119        (806     499        (337

Income tax charge (credit)

     34        (13     122        101   
  

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations before interest in earnings of associates

     85        (793     377        (438

Interest in earnings of associates, net of tax

     (11     (7     —          5   
  

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations

     74        (800     377        (433

Discontinued operations, net of tax

     —          (1     —          —     
  

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss)

     74        (801     377        (433

Net income attributable to noncontrolling interests

     (6     (4     (12     (13
  

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss) attributable to Willis Group Holdings plc

   $ 68      $ (805   $ 365      $ (446
  

 

 

   

 

 

   

 

 

   

 

 

 

Amounts attributable to Willis Group Holdings plc shareholders

        

Income (loss) from continuing operations, net of tax

   $ 68      $ (804   $ 365      $ (446

Loss from discontinued operations, net of tax

     —          (1     —          —     
  

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss) attributable to Willis Group Holdings plc

   $ 68      $ (805   $ 365      $ (446
  

 

 

   

 

 

   

 

 

   

 

 

 

 

10


WILLIS GROUP HOLDINGS plc

CONDENSED CONSOLIDATED INCOME STATEMENTS

(in millions, except per share data)

(unaudited)

 

     Three months ended
December 31,
    Twelve months ended
December 31,
 
     2013      2012     2013      2012  

Earnings per share – basic and diluted

          

Basic earnings per share:

          

Continuing operations

   $ 0.38       $ (4.65   $ 2.07       $ (2.58

Discontinued operations

     —           —          —           —     
  

 

 

    

 

 

   

 

 

    

 

 

 

Net income (loss) attributable to Willis Group Holdings plc shareholders

   $ 0.38       $ (4.65   $ 2.07       $ (2.58
  

 

 

    

 

 

   

 

 

    

 

 

 

Diluted earnings per share:

          

Continuing operations

   $ 0.37       $ (4.65   $ 2.04       $ (2.58

Discontinued operations

     —           —          —           —     
  

 

 

    

 

 

   

 

 

    

 

 

 

Net income (loss) attributable to Willis Group Holdings plc shareholders

   $ 0.37       $ (4.65   $ 2.04       $ (2.58
  

 

 

    

 

 

   

 

 

    

 

 

 

Average number of shares outstanding

          

- Basic

     178         173        176         173   

- Diluted

     182         173        179         173   

Shares outstanding at December 31 (thousands)

     178,861         173,179        178,861         173,179   

 

11


WILLIS GROUP HOLDINGS plc

SUMMARY DRAFT BALANCE SHEETS

(in millions) (unaudited)

 

     December 31,
2013
     December 31,
2012
 

Current assets

     

Cash & cash equivalents

   $ 796       $ 500   

Accounts receivable, net

     1,041         933   

Fiduciary assets

     8,412         9,271   

Deferred tax assets

     17         13   

Other current assets

     194         181   
  

 

 

    

 

 

 

Total current assets

     10,460         10,898   
  

 

 

    

 

 

 

Non-current assets

     

Fixed assets, net

     481         468   

Goodwill

     2,838         2,827   

Other intangible assets, net

     353         385   

Investments in associates

     176         174   

Deferred tax assets

     3         18   

Pension benefits asset

     278         136   

Other non-current assets

     205         206   
  

 

 

    

 

 

 

Total non-current assets

     4,334         4,214   
  

 

 

    

 

 

 

Total assets

   $ 14,794       $ 15,112   
  

 

 

    

 

 

 

Liabilities and equity

     

Current liabilities

     

Fiduciary liabilities

   $ 8,412       $ 9,271   

Deferred revenue and accrued expenses

     585         541   

Income taxes payable

     26         19   

Short-term debt and current portion of long-term debt

     15         15   

Deferred tax liabilities

     19         21   

Other current liabilities

     415         327   
  

 

 

    

 

 

 

Total current liabilities

     9,472         10,194   
  

 

 

    

 

 

 

Non-current liabilities

     

Long-term debt

     2,311         2,338   

Liability for pension benefits

     136         282   

Deferred tax liabilities

     51         18   

Provision for liabilities

     206         180   

Other non-current liabilities

     376         375   
  

 

 

    

 

 

 

Total non-current liabilities

     3,080         3,193   
  

 

 

    

 

 

 

Total liabilities

     12,552         13,387   
  

 

 

    

 

 

 

Equity attributable to Willis Group Holdings plc

     2,214         1,699   

Noncontrolling interests

     28         26   
  

 

 

    

 

 

 

Total equity

     2,242         1,725   
  

 

 

    

 

 

 

Total liabilities and equity

   $ 14,794       $ 15,112   
  

 

 

    

 

 

 

 

12


WILLIS GROUP HOLDINGS plc

SUMMARY DRAFT CASH FLOW STATEMENTS

(in millions) (unaudited)

 

     Three months ended
December 31,
    Twelve months ended
December 31,
 
     2013     2012     2013     2012  

Cash flows from operating activities

        

Net income (loss)

   $ 74      $ (800   $ 377      $ (433

Adjustments to reconcile net income to total cash provided by operating activities

     65        802        301        1,143   

Changes in operating assets and liabilities, net of effects from purchased of subsidiaries

     56        213        (117     (185
  

 

 

   

 

 

   

 

 

   

 

 

 

Net cash provided by operating activities

   $ 195      $ 215      $ 561      $ 525   
  

 

 

   

 

 

   

 

 

   

 

 

 

    

        
  

 

 

   

 

 

   

 

 

   

 

 

 

Net cash used in investing activities

   $ (15   $ (73   $ (120   $ (172
  

 

 

   

 

 

   

 

 

   

 

 

 

    

        
  

 

 

   

 

 

   

 

 

   

 

 

 

Net cash used in financing activities

   $ (5   $ (67   $ (137   $ (291
  

 

 

   

 

 

   

 

 

   

 

 

 

Increase in cash and cash equivalents

   $ 175      $ 75      $ 304      $ 62   

Effect of exchange rate changes on cash and cash equivalents

     (2     1        (8     2   

Cash and cash equivalents, beginning of period

     623        424        500        436   
  

 

 

   

 

 

   

 

 

   

 

 

 

Cash and cash equivalents, end of period

   $ 796      $ 500      $ 796      $ 500   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

13


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

1. Definitions of non-GAAP financial measures

We believe that investors’ understanding of the Company’s performance is enhanced by our disclosure of the following non-GAAP financial measures. Our method of calculating these measures may differ from those used by other companies and therefore comparability may be limited.

Organic commissions and fees growth

Organic commissions and fees growth excludes: (i) the impact of foreign currency translation; (ii) the first twelve months of net commission and fee revenues generated from acquisitions; and (iii) the net commission and fee revenues related to operations disposed of in each period presented, from reported commissions and fees growth.

We believe organic growth in commissions and fees provides a measure that the investment community may find helpful in assessing the performance of operations that were part of our operations in both the current and prior periods, and provides a measure against which our businesses may be assessed in the future.

Adjusted operating income, adjusted net income from continuing operations and adjusted net income from continuing operations per diluted share.

Adjusted operating income, adjusted net income from continuing operations and adjusted net income from continuing operations per diluted share are calculated by excluding the impact of certain items from operating income (loss), net income (loss) from continuing operations and net income (loss) from continuing operations per diluted share, respectively, the most directly comparable GAAP measures. We believe that excluding these items, as applicable, from operating income (loss) and net income (loss) from continuing operations, provides a more complete and consistent comparative analysis of our results of operations.

 

14


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

2. Adjusted operating income

The following table reconciles operating income (loss), the most directly comparable GAAP measure, to adjusted operating income, for the three and twelve months ended December 31, 2013 and 2012:

 

     Three months ended
December 31,
 
     2013     2012     %
Change
 

Operating income (loss)

   $ 152      $ (775     NM   

Excluding:

      

Goodwill impairment charge

     —          492     

Write-off of unamortized cash retention rewards

     —          200     

Accrual of 2012 cash bonus

     —          252     

Insurance recovery

     —          (5  

(Gain) loss on disposal of operations

     (2     2     
  

 

 

   

 

 

   

Adjusted operating income

   $ 150      $ 166        (9.6 )% 
  

 

 

   

 

 

   

Operating margin, or operating income (loss) as a percentage of total revenues

     16.5     (89.0 )%   
  

 

 

   

 

 

   

Adjusted operating margin, or adjusted operating income as a percentage of total revenues

     16.3     19.1  
  

 

 

   

 

 

   
     Twelve months ended
December 31,
 
     2013     2012     %
Change
 

Operating income (loss)

   $ 685      $ (209     NM   

Excluding:

      

Fees related to the extinguishment of debt

     1        —       

Expense reduction initiative

     46        —       

Goodwill impairment charge

     —          492     

Write-off of unamortized cash retention rewards

     —          200     

Accrual of 2012 cash bonus

     —          252     

India JV settlement

     —          11     

(Gain) loss on disposal of operations

     (2     3     

Insurance recovery

     —          (10  

Write-off of uncollectible accounts receivable and legal fees

     —          13     
  

 

 

   

 

 

   

Adjusted operating income

   $ 730      $ 752        (2.9 )% 
  

 

 

   

 

 

   

Operating margin, or operating income (loss) as a percentage of total revenues

     18.7     (6.0 )%   
  

 

 

   

 

 

   

Adjusted operating margin, or adjusted operating income as a percentage of total revenues

     20.0     21.6  
  

 

 

   

 

 

   

 

15


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

3. Adjusted net income from continuing operations

The following table reconciles net income (loss) from continuing operations and net income (loss) from continuing operations per diluted share, the most directly comparable GAAP measures, to adjusted net income from continuing operations and adjusted net income from continuing operations per diluted share, for the three and twelve months ended December 31, 2013 and 2012:

 

     Three months ended
December 31,
    Per diluted share
Three months ended
December 31,
 
     2013     2012     %
Change
    2013      2012     %
Change
 

Net income (loss) from continuing operations attributable to Willis Group Holdings plc

   $ 68      $ (804     NM      $ 0.37       $ (4.65     NM   

Excluding:

             

Goodwill impairment charge, net of tax ($nil, $34)

     —          458          —           2.62     

Write-off of unamortized cash retention awards, net of tax ($nil, $62)

     —          138          —           0.79     

Accrual of 2012 cash bonus, net of tax ($nil, $77)

     —          175          —           1.00     

Deferred tax valuation allowance

     9        113          0.05         0.64     

Insurance recovery, net of tax ($nil, $2)

     —          (3       —           (0.02  

(Gain) loss on disposal of operations, net of tax ($1, $nil)

     (1     2          —           0.01     

Dilutive impact of potentially issuable shares(a)

     —          —            —           0.06     
  

 

 

   

 

 

     

 

 

    

 

 

   

Adjusted net income from continuing operations

   $ 76      $ 79        (3.8 )%    $ 0.42       $ 0.45        (6.7 )% 
  

 

 

   

 

 

     

 

 

    

 

 

   

Average diluted shares outstanding (a)

     182        175            
  

 

 

   

 

 

          

 

(a) Diluted earnings per share are calculated by dividing net income by the average number of shares outstanding during each period. However, potentially issuable shares were not included in the calculation of diluted earnings per share for the three months ended December 31, 2012 because the Company’s net loss rendered their impact anti-dilutive. The dilutive impact of potentially issuable shares had $nil impact on reconciling to adjusted earnings per share from continuing operations.

 

16


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

3. Adjusted net income from continuing operations (continued)

 

     Twelve months ended
December 31,
    Per diluted share
Twelve months ended
December 31,
 
     2013     2012     %
Change
    2013     2012     %
Change
 

Net income (loss) from continuing operations attributable to Willis Group Holdings plc

   $ 365      $ (446     NM      $ 2.04      $ (2.58     NM   

Excluding:

            

Fees related to the extinguishment of debt, net of tax ($nil, $nil)

     1        —            0.01        —       

Loss on extinguishment of debt, net of tax ($nil, $nil)

     60        —            0.34        —       

Expense reduction initiative, net of tax ($8, $nil)

     38        —            0.21        —       

Goodwill impairment charge, net of tax ($nil, $34)

     —          458          —          2.60     

Write-off of unamortized cash retention awards, net of tax ($nil, $62)

     —          138          —          0.78     

Accrual of 2012 cash bonus, net of tax ($nil, $77)

     —          175          —          0.99     

Deferred tax valuation allowance

     9        113          0.05        0.64     

India JV settlement, net of tax ($nil, $nil)

     —          11          —          0.06     

(Gain) loss on disposal of operations, net of tax ($1, $nil)

     (1     3          (0.01     0.02     

Insurance recovery, net of tax ($nil, $4)

     —          (6       —          (0.03  

Write-off of uncollectible accounts receivable and legal fees, net of tax ($nil, $5)

     —          8          —          0.05     

Dilutive impact of potentially issuable shares (a)

     —          —            —          0.05     
  

 

 

   

 

 

     

 

 

   

 

 

   

Adjusted net income from continuing operations

   $ 472      $ 454        4.0   $ 2.64      $ 2.58        2.3
  

 

 

   

 

 

     

 

 

   

 

 

   

Average diluted shares outstanding

     179        176           
  

 

 

   

 

 

         

 

(a) Diluted earnings per share are calculated by dividing net income by the average number of shares outstanding during each period. However, potentially issuable shares were not included in the calculation of diluted earnings per share for the three months ended December 31, 2012 because the Company’s net loss rendered their impact anti-dilutive. The dilutive impact of potentially issuable shares had $nil impact on reconciling to adjusted earnings per share from continuing operations.

 

17


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

4. Condensed consolidated income statements by quarter

 

     2012     2013  
     Q1     Q2     Q3     Q4     FY     Q1     Q2     Q3     Q4     FY  

Revenues

                    

Commissions and fees

   $ 1,005      $ 837      $ 749      $ 867      $ 3,458      $ 1,046      $ 885      $ 791      $ 911      $ 3,633   

Investment income

     5        5        4        4        18        4        3        4        4        15   

Other income

     3        —          1        —          4        1        2        —          4        7   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

     1,013        842        754        871        3,480        1,051        890        795        919        3,655   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

                    

Salaries and benefits

     506        500        502        967        2,475        568        529        541        569        2,207   

Other operating expenses

     156        129        146        150        581        156        155        144        161        616   

Depreciation expense

     19        19        21        20        79        26        21        21        26        94   

Amortization of intangible assets

     15        15        14        15        59        14        14        14        13        55   

Goodwill impairment charge

     —          —          —          492        492        —          —          —          —          —     

Net (gain) loss on disposal of operations

     —          —          1        2        3        —          —          —          (2     (2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

     696        663        684        1,646        3,689        764        719        720        767        2,970   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income (loss)

     317        179        70        (775     (209     287        171        75        152        685   

Loss on extinguishment of debt

     —          —          —          —          —          —          —          60        —          60   

Interest expense

     32        33        32        31        128        31        32        30        33        126   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before income taxes and interest in earnings of associates

     285        146        38        (806     (337     256        139        (15     119        499   

Income tax charge (credit)

     68        36        10        (13     101        48        29        11        34        122   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before interest in earnings of associates

     217        110        28        (793     (438     208        110        (26     85        377   

Interest in earnings of associates, net of tax

     15        (1     (2     (7     5        15        (3     (1     (11     —     
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations

     232        109        26        (800     (433     223        107        (27     74        377   

Discontinued operations, net of tax

     —          1        —          (1     —          —          —          —          —          —     
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss)

     232        110        26        (801     (433     223        107        (27     74        377   

Net income attributable to noncontrolling interests

     (7     (2     —          (4     (13     (4     (2     —          (6     (12
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss) attributable to Willis Group Holdings plc

   $ 225      $ 108      $ 26      $ (805   $ (446   $ 219      $ 105      $ (27   $ 68      $ 365   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Diluted earnings per share

                    

Net income (loss) attributable to Willis Group Holdings plc shareholders

   $ 1.28      $ 0.61      $ 0.15      $ (4.65   $ (2.58   $ 1.24      $ 0.59      $ (0.15   $ 0.37      $ 2.04   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Average number of shares outstanding

                    

- Diluted

     176        176        175        173        173        176        178        177        182        179   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

18


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

5. Segment information by quarter

 

     2012     2013  
     Q1     Q2     Q3     Q4     FY     Q1     Q2     Q3     Q4     FY  

Commissions and fees

                    

Global

   $ 370      $ 282      $ 235      $ 237      $ 1,124      $ 383      $ 305      $ 250      $ 250      $ 1,188   

North America

     346        314        315        331        1,306        363        333        328        353        1,377   

International

     289        241        199        299        1,028        300        247        213        308        1,068   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commissions and fees

   $ 1,005      $ 837      $ 749      $ 867      $ 3,458      $ 1,046      $ 885      $ 791      $ 911      $ 3,633   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

                    

Global

   $ 372      $ 283      $ 235      $ 239      $ 1,129      $ 384      $ 306      $ 251      $ 250      $ 1,191   

North America(a)

     349        315        318        331        1,313        365        335        329        357        1,386   

International

     292        244        201        301        1,038        302        249        215        312        1,078   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

   $ 1,013      $ 842      $ 754      $ 871      $ 3,480      $ 1,051      $ 890      $ 795      $ 919      $ 3,655   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

                    

Global

   $ 179      $ 94      $ 52      $ 47      $ 372      $ 171      $ 106      $ 36      $ 21      $ 334   

North America

     82        48        53        57        240        89        57        57        66        269   

International

     81        40        (9     71        183        86        27        (9     77        181   

Corporate and other(b)

     (25     (3     (26     (950     (1,004     (59     (19     (9     (12     (99
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total operating income

   $ 317      $ 179      $ 70      $ (775   $ (209   $ 287      $ 171      $ 75      $ 152      $ 685   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Organic commissions and fees growth

                    

Global

     4.7     6.8     2.9     11.6     6.1     4.1     10.3     6.4     1.4     5.6

North America

     (2.0 )%      (3.0 )%      (0.5 )%      5.0     (0.6 )%      4.3     5.5     3.9     5.8     4.9

International

     4.3     2.0     4.9     7.4     4.9     3.8     2.6     7.8     3.0     4.1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total organic commissions and fees growth

     2.1     1.5     2.2     7.5     3.1     4.1     6.3     5.7     3.7     4.9
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating margin

                    

Global

     48.1     33.2     22.1     19.7     32.9     44.5     34.6     14.3     8.4     28.0

North America

     23.5     15.2     16.7     17.2     18.3     24.4     17.0     17.3     18.5     19.4

International

     27.7     16.4     (4.5 )%      23.6     17.6     28.5     10.8     (4.2 )%      24.7     16.8

Total operating margin

     31.3     21.3     9.3     (89.0 )%      (6.0 )%      27.3     19.2     9.4     16.5     18.7
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(a) Total revenues in the North America segment includes other income comprising gains on disposal of intangible assets, which primarily arise from settlements enforcing non-compete agreements in the event of losing accounts through producer defection or the disposal of books of business.
(b) Corporate and other includes the costs of the holding company, foreign exchange hedging activities, foreign exchange on the UK pension plan asset, foreign exchange gains and losses from currency purchases and sales, amortization of intangible assets, net gains and losses on disposal of operations, certain legal costs, write-off of uncollectible accounts receivable and associated legal fees, insurance recovery, India JV settlement, North America segment goodwill impairment, charges associated with the change in remuneration policy, expense reduction initiative costs and fees related to the extinguishment of debt.

 

19

EX-99.2
FOURTH QUARTER 2013
RESULTS
Willis Group Holdings
February, 2014
Exhibit 99.2


Important disclosures regarding forward-looking statements
1
This presentation contains certain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of
1934, which are intended to be covered by the safe harbors created by those laws. These forward-looking statements include information about possible or assumed future results of
our operations.
All statements, other than statements of historical facts, included in this document that address activities, events or developments that we expect or anticipate may occur in the future,
including such things as our outlook, potential cost savings and accelerated adjusted operating margin and adjusted earnings per share growth, future capital expenditures, growth in
commissions and fees, business strategies, competitive strengths, goals, the benefits of new initiatives, growth of our business and operations, plans, and references to future
successes are forward-looking statements. Also, when we use the words such as ‘anticipate’, ‘believe’, ‘estimate’, ‘expect’, ‘intend’, ‘plan’, ‘probably’, or similar expressions, we are
making forward-looking statements.
There are important uncertainties, events and factors that could cause our actual results or performance to differ materially from those in the forward-looking statements contained in
this document, including the following:  the impact of any regional, national or global political, economic, business, competitive, market, environmental or regulatory conditions on our
global business operations; the impact of current financial market conditions on our results of operations and financial condition, including as a result of those associated with the
current Eurozone crisis, any insolvencies of or other difficulties experienced by our clients, insurance companies or financial institutions; our ability to implement and realize anticipated
benefits of any expense reduction initiative, charge or any revenue generating initiatives; our ability to implement and fully realize anticipated benefits of our new growth strategy,
volatility or declines in insurance markets and premiums on which our commissions are based, but which we do not control; our ability to continue to manage our significant
indebtedness; our ability to compete effectively in our industry, including the impact of our refusal to accept contingent commissions from carriers in the non-Human Capital areas of
our retail brokerage business; material changes in commercial property and casualty markets generally or the availability of insurance products or changes in premiums resulting from
a catastrophic event, such as a hurricane; our ability to retain key employees and clients and attract new business; the timing or ability to carry out share repurchases and
redemptions; the timing or ability to carry out refinancing or take other steps to manage our capital and the limitations in our long term debt agreements that may restrict our ability to
take these actions; fluctuations in our earnings as a result of potential changes to our valuation allowance(s) on our deferred tax assets; any fluctuations in exchange and interest rates
that could affect expenses and revenue; the potential costs and difficulties in complying with a wide variety of foreign laws and regulations and any related changes, given the global
scope of our operations; rating agency actions that could inhibit our ability to borrow funds or the pricing thereof; a significant decline in the value of investments that fund our pension
plans or changes in our pension plan liabilities or funding obligations; our ability to achieve the expected strategic benefits of transactions, including any growth from associates; further
impairment of the goodwill of one of our reporting units, in which case we may be required to record additional significant charges to earnings; our ability to receive dividends or other
distributions in needed amounts from our subsidiaries; changes in the tax or accounting treatment of our operations and fluctuations in our tax rate; any potential impact from the US
healthcare reform legislation; our involvements in and the results of any regulatory investigations, legal proceedings and other contingencies; underwriting, advisory or reputational
risks associated with non-core operations as well as the potential significant impact our non-core operations (including the Willis Capital Markets & Advisory operations) can have on
our financial results; our exposure to potential liabilities arising from errors and omissions and other potential claims against us; and the interruption or loss of our information
processing systems or failure to maintain secure information systems.
The foregoing list of factors is not exhaustive and new factors may emerge from time to time that could also affect actual performance and results.  For additional information see also
Part I, Item 1A “Risk Factors” included in Willis’ Form 10-K for the year ended December 31, 2012, and our subsequent filings with the Securities and Exchange Commission.  Copies
are available online at http://www.sec.gov or on request from the Company.
Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of these assumptions, and therefore also the forward-looking statements
based on these assumptions, could themselves prove to be inaccurate. In light of the significant uncertainties inherent in the forward-looking statements included in this presentation,
our inclusion of this information is not a representation or guarantee by us that our objectives and plans will be achieved.  Our forward-looking statements speak only as of the date
made and we will not update these forward-looking statements unless the securities laws require us to do so. In light of these risks, uncertainties and assumptions, the forward-looking
events discussed in this presentation may not occur, and we caution you against unduly relying on these forward-looking statements.


Important disclosures regarding non-GAAP measures
This
presentation contains references to
"non-GAAP financial measures" as defined in Regulation G of SEC rules.  We present
these measures because we believe they are of interest to the investment community and they provide additional meaningful
methods of evaluating certain aspects of the Company’s operating performance from period to period on a basis that may not
be otherwise apparent on a generally accepted accounting principles (GAAP) basis.  These financial measures should be
viewed in addition to, not in lieu of, the Company’s condensed consolidated income statements and balance sheet as of the
relevant
date.
Consistent
with
Regulation
G,
a
description
of
such
information
is
provided
below
and
a
reconciliation
of
certain
of
such
items
to
GAAP
information
can
be
found
in
our
periodic
filings
with
the
SEC.
Our
method
of
calculating
these
non-
GAAP financial measures may differ from other companies and therefore comparability may be limited.
2


Commissions and fees growth
4Q 2013
Reported
Organic
North America
6.6%
5.8%
International
3.0%
3.0%
Global
5.5%
1.4%
Willis Group
5.1%
3.7%
3
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16
Organic growth excluding $9.4 million (110 bps) net
negative revenue recognition adjustment would have
been 4.8%
North America –
Excluding $5.3 million (160 bps) positive
revenue recognition adjustment, organic would
have been 4.2%
Growth well distributed across geographic
regions and solid growth in construction
International –
Excluding $14.7 million (510 bps) negative
revenue recognition adjustment,  organic would
have been 8.1%
Good growth across most regions: Western
Europe, Eastern Europe, Latin America,
Australasia. Good growth in Asia, excluding
impact of revenue recognition adjustment
Global –
Mid-single digit growth in Specialty, Reinsurance
down very low-single digits, challenging 4Q
2012 WCMA comparison


Q4 2013 summary financial results
4
Q4
2013
Q4
2012
Adjustment
to reflect
accrual of
bonuses
throughout
2012 *
Q4 2012  –
“apples to
apples”
comparison
Change
Q4 2013 vs.
Q4 2012
“apples to
apples”
Adjusted operating
income
$  150 m
$ 166 m
$ (15) m
$ 151 m
$  (1) m
Adjusted operating
margin
16.3%
19.1%
(180) bps
17.3%
(100) bps
Reported EPS
$  0.37
$ (4.65)
$ (0.07)
$ (4.72)
NM
Adjusted EPS
$ 0.42
$   0.45
$ (0.07)
$ 0.38
$  0.04
Adjusted tax rate
21%
25%
Average diluted
shares outstanding
182 m
173 m
175 m
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16
Q4
2013
reported
and
adjusted
EPS
favorably
impacted
by
$0.01
of
F/X
movement
NM = not meaningful
* See detailed information on change in remuneration policy on page 7


FY 2013 summary financial results
5
2013
2012
Adjustment
to reflect
accrual of
bonuses
throughout
2012 *
2012  –
“apples to
apples”
comparison
Change
2013 vs.
2012“apples
to apples”
Adjusted operating
income
$ 730 m
$  752 m
$ (48) m
$ 704 m
$  26 m
Adjusted operating
margin
20.0%
21.6%
(140) bps
20.2%
(20) bps
Reported EPS
$  2.04
$  (2.58)
$ (0.20)
$ (2.78)
NM
Adjusted EPS
$  2.64
$    2.58
$ (0.20)
$ 2.38
$  0.26
Adjusted tax rate
20%
25%
Average diluted
shares outstanding
179 m
173 m
176 m
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16
2013 reported and adjusted EPS unfavorably impacted by $0.02 of F/X movements
NM = Not Meaningful
* See detailed information on change in remuneration policy on page 7


Total expenses
6
$ millions
Q4 
2013
Q4 
2012
Total
expenses
reported
$ 767 
$ 1,646
(53.4)%
Goodwill impairment charge
-
(492)
Write-off of unamortized
retention awards
-
(200)
2012 cash bonus accrual
-
(252)
Insurance recovery
-
5
Gain (loss) on disposal of
operations
2
(2)
Total
expenses
adjusted
$ 769  
$705
9.1%
Y-o-Y FX movement
6      
-
Total
expenses
-
underlying
$ 775  
$ 705
9.9%
Adjustment to reflect accrual of
bonuses throughout 2012
-
15
Total
expenses
“apples
to
apples”
comparison
$ 775
$ 720
7.6%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16
7.6%
in
Q4
2013
compared
to
Q4
2012
5.7% in 2013 compared to 2012 (see
page 13 for details)
Apples to apples growth in total expenses: 


Salaries and benefits –
assuming cash bonus accrued
throughout 2012
Above shows salaries and benefits expense as if we had been accruing for a cash bonus throughout 2012
S&B would have been $15 million higher in the fourth quarter 2012; $48 million higher in full year 2012
This
is
the
basis
on
which
we
are
accounting
for
bonuses
in
2013
and
beyond
7
$ millions
Q1
Q2
Q3
Q4
FY
Salaries and benefits –
adjusted
$ 506
500
502
515
$ 2,023
Amortization of cash
retention awards
(59)
(51)
(46)
(48)
(204)
2012 cash bonus
accrual
63
63
63
63
252
Difference
4
12
17
15
48
Salaries and benefits –
assuming cash bonus
accrued
$ 510
512
519
530
$ 2,071
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16


Salaries and benefits
8
$ millions
Q4 
2013
Q4
2012
Salaries and benefits –
reported
$ 569  
$ 967
(41.2)%
Write-off of unamortized
retention awards
-
(200)
2012 cash bonus accrual
-
(252)
Salaries and benefits –
adjusted
$ 569  
$ 515
10.5%
Y-o-Y FX movement
1     
-
Salaries and benefits  -
underlying
$ 570  
$ 515
10.7%
Adjustment to reflect accrual of
bonuses throughout 2012
-
15
Salaries and benefits  -
“apples to apples”
comparison
$ 570  
$ 530
7.5%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16
Increased headcount in growth products
and regions, mainly 2H13 and
concentrated in Global
Higher production incentives driven by
higher organic growth
Annual salary increases
Full year accrual of increase in North
America 401(k) match
Increased medical insurance claim costs
in North America
“Apples to apples”
S&B growth of 7.5%
Driven by:


Other operating expenses
Underlying growth in other operating
expenses of 7.1%
Driven by:
Higher business development
expenses
Higher marketing expenses
Higher professional fees
9
$ millions
Q4
2013
Q4
2012
Other operating expenses
reported
$ 161 
$ 150
7.3%
Insurance recovery
-
5
Other operating expenses 
adjusted
$ 161
$ 155
3.9%
Y-o-Y FX movement
5
-
Other operating expenses 
underlying
$ 166 
$ 155
7.1%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16


Balance sheet and cash flow highlights
10
$ millions
As of
Dec 31,
2013
Dec 31,
2012
Cash
$796
$500
$2,326
$2,353
Year ended
Dec 31,
2013
Dec 31,
2012
Cash flow from
operations
$561
$525
$296 million increase in cash at end of 2013
compared to prior year
$36 million increase in cash flow from
operations  in 2013 compared to 2012
2013 highlights:
Capital expenditures of $112 million
$155 million from option exercises
Total debt


APPENDICES


Commissions and fees growth
FY 2013
Reported
Organic
North America
5.4%
4.9%
International
3.9%
4.1%
Global
5.7%
5.6%
Willis Group
5.1%
4.9%
12
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16
Mid-single digit organic growth across all segments.
Excluding $9.4 million (20 bps) net negative revenue
recognition adjustment organic growth would have
been 5.1%
North America –
Excluding $5.3 million (40 bps) positive revenue
recognition adjustment, organic would have
been 4.5%
Growth across all geographic regions; Human
Capital and Construction practices up mid-
single digits
International –
Excluding $14.7 million (150 bps) negative
revenue recognition adjustment,  organic would
have been 5.6%
Growth across all regions, except UK
Global –
High single digit growth from Reinsurance and
mid single digit growth from Specialty


Total expenses -
2013
2013: Underlying growth in total
expenses of 7.6%
After adjusting 2012 comparison to 
reflect the $48 million negative
impact from the change in
remuneration policy, total
expenses up 5.7%
13
$ millions
2013
2012
Total expenses –
reported
$ 2,970
$ 3,689
(19.5)%
Fees related to the extinguishment of debt
(1)
-
Expense reduction initiative
(46)
-
Goodwill impairment charge
-
(492)
Write-off of unamortized retention awards
-
(200)
2012 cash bonus accrual
-
(252)
India JV settlement
-
(11)
Gain (loss) on disposal of operations
2
(3)
Write-off of uncollectible accounts
receivable
-
(13)
Insurance recovery
-
10
Total expenses –
adjusted
$ 2,925
$ 2,728
7.2%
Y-o-Y FX movement
9
-
Total expenses -
underlying
$ 2,934
$ 2,728
7.6%
Adjustment to reflect accrual of bonuses
throughout 2012
-
48
Total expenses –
“apples to apples”
comparison
$ 2,934
$ 2,776
5.7%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16


Salaries and benefits -
2013
2013: Underlying S&B growth of 8.1%
After adjusting 2012 comparison to 
reflect the $48 million negative impact
from the change in remuneration policy,
S&B growth up 5.6%.
Driven by:
14
$ millions
2013
2012
Salaries and benefits –
reported
$ 2,207
$2,475
(10.8)%
Expense reduction initiative
(29)
-
Write-off of unamortized
retention awards
-
(200)
2012 cash bonus accrual
-
(252)
Salaries and benefits –
adjusted
$ 2,178
$2,023
7.7%
Y-o-Y FX movement
9
-
Salaries and benefits  -
underlying
$ 2,187
$2,023
8.1%
Adjustment to reflect accrual of
bonuses throughout 2012
-
48
Salaries and benefits –
“apples to apples”
comparison
$ 2,187
$2,071
5.6%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16
Increased headcount
Increased production incentive
Annual salary increases


Other operating expenses
2013: Other operating expenses
increased 6.3% on both adjusted and
underlying basis
Driven by:
Higher business development expenses
Higher marketing expenses
Higher professional fees
Higher IT & systems expenses
15
$ millions
2013
2012
Other operating expenses
reported
$ 616
$ 581
6.0%
Fees related to the
extinguishment of debt
(1)
-
Expense reduction initiative
(12)
-
India JV settlement
-
(11)
Write-off of uncollectible
accounts receivable
-
(13)
Insurance recovery
-
10
Other operating expenses 
adjusted
$ 603
$ 567
6.3%
Y-o-Y FX movement
-
-
Other operating expenses
underlying
$ 603 
$ 567
6.3%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 16


Important disclosures regarding non-GAAP measures
16
Commissions and fees analysis
2013
2012
Change
Foreign
currency
translation
Acquisitions
and 
disposals
Organic
commissions
and fees
growth
($ millions)
%
%
%
%
Three months ended
December 31, 2013
North America
$353
$331
6.6
0.0
0.8
5.8
International
308
299
3.0
0.4
(0.4)
3.0
Global
250
237
5.5
(0.4)
4.5
1.4
Total
$911
$867
5.1
0.0
1.4
3.7
2013
2012
Change
Foreign
currency
translation
Acquisitions
and 
disposals
Organic
commissions
and fees
growth
($ millions)
%
%
%
%
Twelve months ended
December 31, 2013
North America
$1,377
$1,306
5.4
(0.1)
0.6
4.9
International
1,068
1,028
3.9
(0.2)
0.0
4.1
Global
1,188
1,124
5.7
(0.9)
1.0
5.6
Total
$3,633
$3,458
5.1
(0.3)
0.5
4.9


Important disclosures regarding non-GAAP measures
17
Operating income (loss) to adjusted operating income
2012
2013
(In millions)
1Q
2Q
3Q
4Q
FY
1Q
2Q
3Q
4Q
FY
Operating Income (Loss)
$317
$179
$70
($775)
($209)
$287
$171
$75
$152
$685
Excluding:
Tender related fees
-
-
-
-
-
-
-
1
-
1
Expense reduction initiative
-
-
-
-
-
46
-
-
-
46
Goodwill impairment charge
-
-
-
492
492
-
-
-
-
-
Write-off of unamortized cash retention awards
-
-
-
200
200
-
-
-
-
-
2012 cash bonus accrual
-
-
-
252
252
-
-
-
-
-
Write-off of uncollectible accounts receivable and
legal fees
13
-
-
-
13
-
-
-
-
-
Net (gain) loss on disposal of operations
-
-
1
2
3
-
-
-
(2)
(2)
Insurance recovery
-
(5)
-
(5)
(10)
-
-
-
-
-
India JV settlement
-
-
11
-
11
-
-
-
-
-
Adjusted Operating Income
$330
$174
$82
$168
$752
$333
$171
$76
$150
$730
  Operating Margin
31.3%
21.3%
9.3%
(89.0%)
(6.0%)
27.3%
19.2%
9.4%
16.5%
18.7%
  Adjusted Operating Margin
32.6%
20.7%
10.9%
19.1%
21.6%
31.7%
19.2%
9.6%
16.3%
20.0%


Important disclosures regarding non-GAAP measures
18
Net income (loss) to adjusted net income
2012
2013
(In millions, except per share data)
1Q
2Q
3Q
4Q
FY
1Q
2Q
3Q
4Q
FY
Net Income from continuing operations
$225
$107
$26
($804)
($446)
$219
$105
($27)
$68
$365
Excluding the following, net of tax:
Debt tender related fees
-
-
-
-
-
-
-
1
-
1
Debt extinguishment charge
-
-
-
-
-
-
-
60
-
60
Expense reduction initiative
-
-
-
-
-
38
-
-
-
38
Goodwill impairment charge
-
-
-
458
458
-
-
-
-
-
Write-off of unamortized cash retention awards
-
-
-
138
138
-
-
-
-
-
2012 cash bonus accrual
-
-
-
175
175
-
-
-
-
-
Net (gain) loss on disposal of operations
-
-
1
2
3
-
-
-
(1)
(1)
Write-off of uncollectible accounts receivable and legal fees
8
-
-
-
8
-
-
-
-
-
Insurance recovery
-
(3)
-
(3)
(6)
-
-
-
-
-
India JV settlement
-
-
11
11
-
-
-
-
-
Deferred tax valuation allowance
-
-
-
113
113
-
-
-
9
9
Adjusted Net Income from continuing operations
$233
$104
$38
$79
$454
$257
$105
$34
$76
$472
Diluted shares outstanding
176
176
175
175
176
176
178
180
182
179
Net income 
per diluted share
$(2.58)
$(0.15)
$  0.37
Adjusted net income
per diluted share
$2.58
$2.04
$2.64
$0.19
$0.59
$1.46
$0.45
$0.22
$0.59
$0.59
$1.24
$1.32
$(4.65)
$0.61
$1.28
$0.15
$0.42


IR Contacts
Peter Poillon
Tel: +1 212 915-8084
Email: peter.poillon@willis.com
Mark Jones
Tel: +1 212 915-8796
Email: mark.p.jones@willis.com
19


FOURTH QUARTER 2013
RESULTS
Willis Group Holdings
February, 2014