8-K

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 8-K

 

 

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): October 29, 2013

 

 

Willis Group Holdings Public Limited Company

(Exact name of registrant as specified in its charter)

 

 

 

Ireland   001-16503   98-0352587

(State or other jurisdiction

of incorporation)

 

(Commission

File Number)

 

(IRS Employer

Identification No.)

c/o Willis Group Limited, 51 Lime Street, London, EC3M 7DQ, England and Wales

(Address, including Zip Code, of Principal Executive Offices)

Registrant’s telephone number, including area code: (011) 44-20-3124-6000

Not Applicable

(Former name or former address, if changed since last report)

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 

 

 


Item 2.02. Results of Operations and Financial Condition.

On October 29, 2013, Willis Group Holdings Public Limited Company (“Willis”) issued a press release reporting results for the quarter ended September 30, 2013 and posted a slide presentation to its website which it may refer to during its conference call to discuss the results. Copies of the press release and slide presentation are attached as Exhibit 99.1 and Exhibit 99.2, respectively, to this Current Report on Form 8-K and are incorporated herein by reference.

 

Item 7.01 Regulation FD.

The slide presentation referred to in Item 2.02 above is attached hereto as Exhibit 99.2 and incorporated herein by reference.

The information contained in Item 2.02 and Item 7.01 of this Current Report on Form 8-K (including Exhibit 99.1 and Exhibit 99.2) are being furnished and shall not be deemed “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that Section. Such information shall not be incorporated by reference into any registration statement or other document pursuant to the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in any such filing.


Item 9.01 Financial Statements and Exhibits.

(d) Exhibits

 

Exhibit
Number

  

Description

99.1    Willis Group Holdings Public Limited Company Earnings Press Release issued October 29, 2013.
99.2    Slide Presentation – Willis Group Holdings Third Quarter 2013 Results.


SIGNATURES

Pursuant to the requirement of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

Date: October 29, 2013    

WILLIS GROUP HOLDINGS

PUBLIC LIMITED COMPANY

    By:  

/s/ Adam L. Rosman

      Adam L. Rosman
      Group General Counsel


INDEX TO EXHIBITS

 

Exhibit
Number

  

Description

99.1    Willis Group Holdings Public Limited Company Earnings Press Release issued October 29, 2013.
99.2    Slide Presentation – Willis Group Holdings Third Quarter 2013 Results.
EX-99.1

Exhibit 99.1

 

LOGO      Contacts

 

  
   Investors:    Peter Poillon
      +1 212 915-8084
      Email: peter.poillon@willis.com
News Release        Media:    Miles Russell
      +44 203 124-7446
      Email: miles.russell@willis.com

Willis Group Reports Third Quarter 2013 Results

Reported growth in commissions and fees of 5.6%

Organic growth in commissions and fees of 5.7%

NEW YORK, October 29, 2013 – Willis Group Holdings plc (NYSE: WSH), the global risk advisor, insurance and reinsurance broker, today reported results for the three and nine months ended September 30, 2013.

 

     Three months ended
September 30,
    Nine months ended
September 30,
 
     2013     2012     Change     2013     2012     Change  

Reported net (loss)/income from continuing operations per diluted share

   $ (0.15   $ 0.15        NM      $ 1.67      $ 2.03        (17.7 )% 

Adjusted net income from continuing operations per diluted share

   $ 0.19      $ 0.22        (13.6 )%    $ 2.22      $ 2.13        4.2

Reported operating margin

     9.4     9.3     10 bps        19.5     21.7     (220) bps   

Adjusted operating margin

     9.6     10.9     (130) bps        21.2     22.5     (130) bps   

Reported commissions and fees growth

     5.6     (0.5 )%        5.1     (0.5 )%   

Organic commissions and fees growth

     5.7     2.2       5.3     1.8  

Willis Group recorded third quarter organic commissions and fees growth of 5.7%. The Group’s three business units each contributed positively to this quarter’s performance, with Willis North America contributing growth of 3.9%, Willis International contributing growth of 7.8% and Willis Global contributing growth of 6.4%.

Willis Group reported a net loss from continuing operations of $(27) million, or $(0.15) per diluted share, in the third quarter of 2013 after recording a $60 million loss related to early extinguishment of debt and an expense of $1 million for related fees. These results compare to reported earnings per diluted share of $0.15 in the third quarter of 2012. Foreign currency movements had no net impact on earnings per diluted share during the quarter.

 

1


Adjusted net income from continuing operations, which excludes the after-tax impact of the previously noted charges and other items detailed in note 3 of the supplemental financial information included in this press release, was $0.19 per diluted share in the third quarter of 2013 compared to $0.22 per diluted share, in the same period a year ago. However, both reported and adjusted results in the third quarter of 2012 would have been $0.07 per diluted share lower had the previously disclosed change to remuneration policy been effective from the beginning of 2012.

“Once again we delivered strong top line results, our fourth consecutive quarter of mid-single digit organic growth with positive contributions from each of our businesses,” said Willis Group CEO, Dominic Casserley. “We believe this is in line with the goals we laid out at our Investor Conference in July of growing revenues with positive operating leverage to improve cash flow and deliver strong shareholder returns.”

Casserley added: “Also, during the quarter, we strengthened our balance sheet by effectively refinancing portions of our nearer term debt into new debt with maturities out ten and thirty years. We accomplished that while decreasing our overall debt costs.”

Third quarter 2013 financial results

Revenues

Total revenues, which includes commissions and fees, investment income, and other income, were $795 million in the third quarter of 2013, an increase of 5.4% compared to the year ago quarter.

Total reported commissions and fees for Willis Group improved to $791 million in the third quarter of 2013, up from $749 million in the prior year quarter. Commissions and fees in the third quarter of 2013 were unfavorably impacted by $4 million of foreign currency movements. Third quarter 2013 organic commissions and fees grew 5.7% relative to the third quarter of 2012.

Commissions and fees by segment

 

     Three months ended
September 30,
    Change attributable to  
     2013      2012      %
Change
    Foreign
currency
translation
    Acquisitions
and
disposals
    Organic
commissions
and fees

growth
 

North America

   $ 328       $ 315         4.1     (0.4 )%      0.6     3.9

International

     213         199         7.0     (0.8 )%      0.0     7.8

Global

     250         235         6.4     (0.8 )%      0.8     6.4
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

Commissions and fees

   $ 791       $ 749         5.6     (0.6 )%      0.5     5.7
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

The table above reconciles reported commissions and fees growth to organic commissions and fees growth, as defined in note 1 of the supplemental financial information, for the three months ended September 30, 2013.

Investment income for Willis Group was $4 million in the third quarter of 2013 unchanged from the year-ago quarter.

 

2


Willis North America segment

The North America segment achieved 3.9% organic commissions and fees growth in the third quarter of 2013 compared to the third quarter of 2012.

Growth in commissions and fees was reported across most of North America’s geographic regions. Similarly, almost all of the major industry practices recorded positive growth with the two largest practices, Human Capital and Construction, growing low single digits and mid-single digits, respectively, during the quarter.

Willis International segment

The International segment achieved 7.8% organic growth in commissions and fees in the third quarter 2013 compared with the same period in 2012.

Operations in Western Europe were flat in the quarter, with growth in some countries offset by declines in others. Eastern Europe recorded low double digit growth. Operations in the U.K. declined mid-single digits. Latin America operations grew mid-teens with strong growth from a number of the larger countries in the region. Operations in Asia grew high double digits and Australasia was up low double digits.

Willis Global segment

The Global segment, which comprises Willis Re, Specialty, Placement, and Willis Capital Markets and Advisory, achieved 6.4% organic growth in commissions and fees in the third quarter of 2013, compared with the third quarter of 2012.

Global segment growth was led by Willis Re which recorded growth in the high single digits. The Specialties reinsurance business reported growth in the mid-teens, driven by new business. North America reinsurance business reported growth in the high single digits and the International reinsurance business grew mid-single digits.

Global Specialty grew mid-single digits, with good growth from new business. Most notable was the strong performance from Financial and Executive risks, and P&C and Construction during the quarter.

Expenses

Total reported expenses, which include salaries and benefits, other operating expenses, depreciation expense, amortization of intangible assets, and gains and losses on disposal of operations, were $720 million in the third quarter of 2013, compared with $684 million in the third quarter of 2012, an increase of 5.3%. Total expenses were favorably impacted by $4 million of foreign currency movements in the third quarter of 2013 and the quarter over quarter comparison was negatively impacted by the previously disclosed change in remuneration policy, discussed below.

Reported salaries and benefits were $541 million in the third quarter of 2013, compared with $502 million in the third quarter of 2012, an increase of 7.8%. Had the previously disclosed change in remuneration policy been effective from January 1, 2012, comparable salaries and benefits in the third quarter of 2012 would have been approximately $17 million higher and the quarter over quarter increase in salaries and benefits would have been 4.2%.

 

3


This remaining increase in reported salaries and benefits was primarily due to increased headcount relative to the prior year and annual salary reviews, partially offset by favorable foreign currency movements amounting to $3 million in the quarter.

Reported salaries and benefits were equivalent to 68.1% of revenues in the third quarter of 2013 and, had the previously disclosed change in remuneration policy been effective from January 1, 2012, salaries and benefits would have been 68.8% of revenues in the third quarter of 2012.

Other operating expenses in the third quarter of 2013 were $144 million, compared to $146 million in the year ago period, a decrease of 1.4%.

Other operating expenses in the third quarters of 2013 and 2012 were impacted by items detailed in note 2 of the supplemental financial information. After adjusting for these items, other operating expenses were $8 million or 5.9% higher in third quarter 2013 compared to the year ago period. This increase was primarily driven by higher business development expenses and professional fees.

Depreciation and Amortization of intangible assets were $21 million and $14 million respectively, in both third quarter 2013 and 2012.

Operating margin

Willis Group reported and adjusted operating margin was 9.4% and 9.6%, respectively, in the third quarter 2013. This compares to reported and adjusted operating margin in third quarter 2012 of 9.3% and 10.9%, respectively. The decline in adjusted operating margin was primarily driven by higher salary and benefits and other operating expenses (as discussed above); partially offset by higher commissions and fees.

Interest expense

Interest expense was $30 million in the third quarter of 2013 compared with $32 million in the year ago quarter.

Early extinguishment of debt

Willis Group recorded a $60 million loss related to the previously announced early extinguishment of debt that was executed during the quarter in conjunction with the refinancing of a portion of the Company’s outstanding debt, as described below in “Balance sheet and capital management highlights”. The Company also reported a $1 million expense (recorded within Other operating expenses) for related fees.

Tax

Despite reporting a pre-tax net loss of $(15) million for the quarter ended September 30, 2013, the Company recorded $11 million of tax expense in the period. This was driven by the charges related to the early extinguishment of debt that was issued by Willis North America. As previously disclosed, the Company has maintained a valuation allowance against net U.S. deferred tax assets. Therefore, no tax benefit was recognized for the debt extinguishment charges recorded during the quarter, resulting in a higher consolidated tax expense. When looking at the quarter’s results excluding the extinguishment charges, the tax rate was approximately 24%. For the nine months ended September, 30, 2013, the reported tax rate was approximately 23%. The reported tax rate for the three months and nine months ended September 30, 2012 was 26% and 24%, respectively.

 

4


Nine months 2013 financial results

Reported net income from continuing operations, for the nine months ended September 30, 2013 was $297 million, or $1.67 per diluted share, compared with $358 million, or $2.03 per diluted share, in the same period a year ago.

Adjusted earnings from continuing operations per diluted share, which excludes the impact of items detailed in note 3 of the supplemental financial information, were $2.22 for the nine months ended September 30, 2013 compared with $2.13 in the comparable period of 2012. However, both reported and adjusted results in the first nine months of 2012 would have been $0.14 per diluted share lower had the previously disclosed change to remuneration policy been effective from the beginning of 2012. Net foreign currency movements decreased earnings by $0.04 per diluted share in the nine months ended September 30, 2013.

Total commissions and fees were $2,722 million for the first nine months of 2013, compared to $2,591 million for the first nine months of 2012. Organic growth in commissions and fees was 5.3% in the first nine months of 2013.

 

     Nine months ended
September 30,
    Change attributable to  
     2013      2012      %
Change
    Foreign
currency
translation
    Acquisitions
and
disposals
    Organic
commissions
and fees

growth
 

North America

   $ 1,024       $ 975         5.0     (0.1 )%      0.6     4.5

International

     760         729         4.3     (0.4 )%      0.2     4.5

Global

     938         887         5.7     (1.2 )%      0.2     6.7
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

Commissions and fees

   $ 2,722       $ 2,591         5.1     (0.5 )%      0.3     5.3
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

The table above reconciles reported commissions and fees growth to organic commissions and fees growth, as defined in note 1 of the supplemental financial information, for the nine months ended September 30, 2013

Reported operating margin was 19.5% for the nine months ended September 30, 2013 compared with 21.7% for the same period last year. Excluding items detailed in note 2 of the supplemental financial information, adjusted operating margin was 21.2% for the first nine months of 2013 compared with 22.5% a year ago.

Balance sheet and capital management highlights

As of September 30, 2013, cash and cash equivalents totaled $623 million, total debt was $2,332 million and total equity was $2,047 million. As of December 31, 2012, cash and cash equivalents were $500 million, total debt was $2,353 million and total equity was $1,725 million.

As previously disclosed, in the third quarter of 2013, Willis Group completed an amendment and extension to its existing senior unsecured credit facility. The maturity date of the $300 million 5-year term loan was extended to July 2018 from December 2016. At the same time, the $500 million revolving credit facility was increased by $300 million to $800 million and the maturity date of any borrowings from that facility was also extended to July 2018 from December 2016.

 

5


In addition, during the quarter, the Company issued $250 million of 4.625% senior notes due August 2023 and $275 million of 6.125% senior notes due August 2043.

The net proceeds from the notes offering were used to repurchase $521 million aggregate principal amount of the Company’s outstanding senior notes (comprising $202 million of 5.625% senior notes due 2015, $206 million of 6.200% senior notes due 2017 and $113 million of 7.000% senior notes due 2019) through a tender offer. The net result of the refinancing was to extend the weighted average maturity of our outstanding debt by about 4 years while slightly decreasing the weighted average coupon.

Dividends

At its October 2013 Board meeting, the Board of Directors approved a regular quarterly cash dividend of $0.28 per share (an annual rate of $1.12 per share). The dividend is payable on January 15, 2014 to shareholders of record at December 31, 2013.

Conference call, webcast and slide presentation

A conference call to discuss the third quarter 2013 results will be held on Wednesday, October 30, 2013, at 8:00 AM Eastern Time. To participate in the live call, please dial (866) 803-2143 (U.S.) or +1 (210) 795-1098 (international) with a pass code of “Willis”. A live (listen-only) audio web cast may be accessed through the investor relations section of the Company website at www.willis.com.

A replay of the call will be available through November 30, 2013 at 5:00 PM Eastern Time, by calling (800) 645-7395 (U.S.) or + 1 (203) 369-3306 (international). A replay of the webcast will be available through the website.

The Company may refer to a slide presentation during its conference call. The slides will be available to view and download from the investor relations section of the Company’s website at www.willis.com.

About Willis

Willis Group Holdings plc is a leading global risk advisor, insurance and reinsurance broker. With roots dating to 1828, Willis operates today on every continent with more than 17,000 employees in over 400 offices. Willis offers its clients superior expertise, teamwork, innovation and market-leading products and professional services in risk management and transfer. Our experts rank among the world’s leading authorities on analytics, modelling and mitigation strategies at the intersection of global commerce and extreme events. Find more information at our Website, www.willis.com, our leadership journal, Resilience, or our up-to-the-minute blog on breaking news, WillisWire. Across geographies, industries and specialisms, Willis provides its local and multinational clients with resilience for a risky world.

 

6


Forward-looking statements

We have included in this document ‘forward-looking statements’ within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934, which are intended to be covered by the safe harbors created by those laws. These forward-looking statements include information about possible or assumed future results of our operations. All statements, other than statements of historical facts that address activities, events or developments that we expect or anticipate may occur in the future, including such things as our outlook, future capital expenditures, growth in commissions and fees, business strategies, competitive strengths, goals, the benefits of new initiatives, growth of our business and operations, plans and references to future successes, are forward-looking statements. Also, when we use the words such as ‘anticipate’, ‘believe’, ‘estimate’, ‘expect’, ‘intend’, ‘plan’, ‘probably’, or similar expressions, we are making forward-looking statements.

There are important uncertainties, events and factors that could cause our actual results or performance to differ materially from those in the forward-looking statements contained in this document, including the following:

 

    the impact of any regional, national or global political, economic, business, competitive, market, environmental or regulatory conditions on our global business operations;

 

    the impact of current financial market conditions on our results of operations and financial condition, including as a result of those associated with the current Eurozone crisis, any insolvencies of or other difficulties experienced by our clients, insurance companies or financial institutions;

 

    our ability to implement and realize anticipated benefits of any expense reduction initiative, charge or any revenue generating initiatives;

 

    our ability to implement and fully realize anticipated benefits of our new growth strategy;

 

    volatility or declines in insurance markets and premiums on which our commissions are based, but which we do not control;

 

    our ability to continue to manage our significant indebtedness;

 

    our ability to compete effectively in our industry, including the impact of our refusal to accept contingent commissions from carriers in the non-Human Capital areas of our retail brokerage business;

 

    material changes in commercial property and casualty markets generally or the availability of insurance products or changes in premiums resulting from a catastrophic event, such as a hurricane;

 

    our ability to retain key employees and clients and attract new business;

 

    the timing or ability to carry out share repurchases and redemptions;

 

    the timing or ability to carry out refinancing or take other steps to manage our capital and the limitations in our long term debt agreements that may restrict our ability to take these actions;

 

    fluctuations in our earnings as a result of potential changes to our valuation allowance(s) on our deferred tax assets;

 

    any fluctuations in exchange and interest rates that could affect expenses and revenue;

 

    the potential costs and difficulties in complying with a wide variety of foreign laws and regulations and any related changes, given the global scope of our operations;

 

    rating agency actions that could inhibit our ability to borrow funds or the pricing thereof;

 

    a significant decline in the value of investments that fund our pension plans or changes in our pension plan liabilities or funding obligations;

 

    our ability to achieve the expected strategic benefits of transactions, including any growth from associates;

 

    further impairment of the goodwill of one of our reporting units, in which case we may be required to record additional significant charges to earnings;

 

    our ability to receive dividends or other distributions in needed amounts from our subsidiaries;

 

    changes in the tax or accounting treatment of our operations and fluctuations in our tax rate;

 

    any potential impact from the US healthcare reform legislation;

 

    our involvements in and the results of any regulatory investigations, legal proceedings and other contingencies;

 

    underwriting, advisory or reputational risks associated with non-core operations as well as the potential significant impact our non-core operations (including the Willis Capital Markets & Advisory operations) can have on our financial results;

 

    our exposure to potential liabilities arising from errors and omissions and other potential claims against us; and

 

    the interruption or loss of our information processing systems or failure to maintain secure information systems.

The foregoing list of factors is not exhaustive and new factors may emerge from time to time that could also affect actual performance and results. For more information see the section entitled ‘‘Risk Factors’’ included in Willis’ Form 10-K for the year ended December 31, 2012 and our subsequent filings with the Securities and Exchange Commission. Copies are available online at http://www.sec.gov or www.willis.com.

Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of these assumptions, and therefore also the forward-looking statements based on these assumptions, could themselves prove to be inaccurate. In light of the significant uncertainties inherent in the forward-looking statements included in this document, our inclusion of this information is not a representation or guarantee by us that our objectives and plans will be achieved.

 

7


Our forward-looking statements speak only as of the date made and we will not update these forward-looking statements unless the securities laws require us to do so. In light of these risks, uncertainties and assumptions, the forward-looking events discussed in this document may not occur, and we caution you against unduly relying on these forward-looking statements.

Non-GAAP supplemental financial information

This press release contains references to non-GAAP financial measures as defined in Regulation G of SEC rules. Consistent with Regulation G, a reconciliation of this supplemental financial information to our GAAP information is in the note disclosures that follow. We present such non-GAAP supplemental financial information, as we believe such information is of interest to the investment community because it provides additional meaningful methods of evaluating certain aspects of the Company’s operating performance from period to period on a basis that may not be otherwise apparent on a GAAP basis. This supplemental financial information should be viewed in addition to, not in lieu of, the Company’s condensed consolidated financial statements.

# # #

 

8


WILLIS GROUP HOLDINGS plc

CONDENSED CONSOLIDATED INCOME STATEMENTS

(in millions, except per share data)

(unaudited)

 

     Three months ended
September 30,
    Nine months ended
September 30,
 
     2013     2012     2013     2012  

Revenues

        

Commissions and fees

   $ 791      $ 749      $ 2,722      $ 2,591   

Investment income

     4        4        11        14   

Other income

     —          1        3        4   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

     795        754        2,736        2,609   
  

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

        

Salaries and benefits (including share-based compensation of $10 million, $7 million, $31 million, $24 million)

     541        502        1,638        1,508   

Other operating expenses

     144        146        455        431   

Depreciation expense

     21        21        68        59   

Amortization of intangible assets

     14        14        42        44   

Loss on disposal of operations

     —          1        —          1   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

     720        684        2,203        2,043   
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

     75        70        533        566   

Loss on extinguishment of debt

     60        —          60        —     

Interest expense

     30        32        93        97   
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss) income from continuing operations before income taxes and interest in earnings of associates

     (15     38        380        469   

Income taxes

     11        10        88        114   
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss) income from continuing operations before interest in earnings of associates

     (26     28        292        355   

Interest in earnings of associates, net of tax

     (1     (2     11        12   
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss) income from continuing operations

     (27     26        303        367   

Discontinued operations, net of tax

     —          —          —          1   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income

     (27     26        303        368   

Net income attributable to noncontrolling interests

     —          —          (6     (9
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income attributable to Willis Group Holdings plc

   $ (27   $ 26      $ 297      $ 359   
  

 

 

   

 

 

   

 

 

   

 

 

 

Amounts attributable to Willis Group Holdings plc shareholders

        

(Loss) income from continuing operations, net of tax

   $ (27   $ 26      $ 297      $ 358   

Income from discontinued operations, net of tax

     —          —          —          1   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income attributable to Willis Group Holdings plc

   $ (27   $ 26      $ 297      $ 359   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

9


WILLIS GROUP HOLDINGS plc

CONDENSED CONSOLIDATED INCOME STATEMENTS

(in millions, except per share data)

(unaudited)

 

     Three months ended
September 30,
     Nine months ended
September 30,
 
     2013     2012      2013      2012  

Earnings per share – basic and diluted

          

Basic earnings per share:

          

Continuing operations

   $ (0.15   $ 0.15       $ 1.70       $ 2.07   

Discontinued operations

     —          —           —           0.01   
  

 

 

   

 

 

    

 

 

    

 

 

 

Net (loss) income attributable to Willis Group Holdings plc shareholders

   $ (0.15   $ 0.15       $ 1.70       $ 2.08   
  

 

 

   

 

 

    

 

 

    

 

 

 

Diluted earnings per share:

          

Continuing operations

   $ (0.15   $ 0.15       $ 1.67       $ 2.03   

Discontinued operations

     —          —           —           0.01   
  

 

 

   

 

 

    

 

 

    

 

 

 

Net (loss) income attributable to Willis Group Holdings plc shareholders

   $ (0.15   $ 0.15       $ 1.67       $ 2.04   
  

 

 

   

 

 

    

 

 

    

 

 

 

Average number of shares outstanding

          

– Basic

     177        173         175         173   

– Diluted

     177        175         178         176   

Shares outstanding at September 30 (thousands)

     177,299        172,703         177,299         172,703   

 

10


WILLIS GROUP HOLDINGS plc

SUMMARY DRAFT BALANCE SHEETS

(in millions) (unaudited)

 

     September 30,
2013
     December 31,
2012
 

Current assets

     

Cash & cash equivalents

   $ 623       $ 500   

Accounts receivable, net

     964         933   

Fiduciary assets

     9,218         9,271   

Deferred tax assets

     14         13   

Other current assets

     195         181   
  

 

 

    

 

 

 

Total current assets

     11,014         10,898   
  

 

 

    

 

 

 

Non-current assets

     

Fixed assets, net

     472         468   

Goodwill

     2,846         2,827   

Other intangible assets, net

     361         385   

Investments in associates

     184         174   

Deferred tax assets

     6         18   

Pension benefits asset

     253         136   

Other non-current assets

     187         206   
  

 

 

    

 

 

 

Total non-current assets

     4,309         4,214   
  

 

 

    

 

 

 

Total assets

   $ 15,323       $ 15,112   
  

 

 

    

 

 

 

Liabilities and equity

     

Current liabilities

     

Fiduciary liabilities

   $ 9,218       $ 9,271   

Deferred revenue and accrued expenses

     489         541   

Income taxes payable

     33         19   

Short-term debt and current portion of long-term debt

     17         15   

Deferred tax liabilities

     18         21   

Other current liabilities

     368         327   
  

 

 

    

 

 

 

Total current liabilities

     10,143         10,194   
  

 

 

    

 

 

 

Non-current liabilities

     

Long-term debt

     2,315         2,338   

Liability for pension benefits

     229         282   

Deferred tax liabilities

     36         18   

Provision for liabilities

     208         180   

Other non-current liabilities

     345         375   
  

 

 

    

 

 

 

Total non-current liabilities

     3,133         3,193   
  

 

 

    

 

 

 

Total liabilities

     13,276         13,387   
  

 

 

    

 

 

 

Equity attributable to Willis Group Holdings plc

     2,024         1,699   

Noncontrolling interests

     23         26   
  

 

 

    

 

 

 

Total equity

     2,047         1,725   
  

 

 

    

 

 

 

Total liabilities and equity

   $ 15,323       $ 15,112   
  

 

 

    

 

 

 

 

11


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

1. Definitions of non-GAAP financial measures

We believe that investors’ understanding of the Company’s performance is enhanced by our disclosure of the following non-GAAP financial measures. Our method of calculating these measures may differ from those used by other companies and therefore comparability may be limited.

Organic commissions and fees growth

Organic commissions and fees growth excludes: (i) the impact of foreign currency translation; (ii) the first twelve months of net commission and fee revenues generated from acquisitions; and (iii) the net commission and fee revenues related to operations disposed of in each period presented, from reported commissions and fees growth.

We believe organic growth in commissions and fees provides a measure that the investment community may find helpful in assessing the performance of operations that were part of our operations in both the current and prior periods, and provides a measure against which our businesses may be assessed in the future.

Adjusted operating income, adjusted net income from continuing operations and adjusted net income from continuing operations per diluted share.

Adjusted operating income, adjusted net income from continuing operations and adjusted net income from continuing operations per diluted share are calculated by excluding the impact of certain items from operating income, net (loss) income from continuing operations and net (loss) income from continuing operations per diluted share, respectively, the most directly comparable GAAP measures. We believe that excluding these items, as applicable, from operating income and net (loss) income from continuing operations, provides a more complete and consistent comparative analysis of our results of operations.

 

12


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

2. Adjusted operating income

The following table reconciles operating income, the most directly comparable GAAP measure, to adjusted operating income, for the three and nine months ended September 30, 2013 and 2012:

 

     Three months ended
September 30,
 
     2013     2012     %
Change
 

Operating income

   $ 75      $ 70        7.1

Excluding:

      

Fees related to the extinguishment of debt

     1        —       

India JV settlement

     —          11     

Loss on disposal of operations

     —          1     
  

 

 

   

 

 

   

Adjusted operating income

   $ 76      $ 82        (7.3 )% 
  

 

 

   

 

 

   

Operating margin, or operating Income as a percentage of total revenues

     9.4     9.3  
  

 

 

   

 

 

   

Adjusted operating margin, or adjusted operating income as a percentage of total revenues

     9.6     10.9  
  

 

 

   

 

 

   

 

     Nine months ended
September 30,
 
     2013     2012     %
Change
 

Operating income

   $ 533      $ 566        (5.8 )% 

Excluding:

      

Fees related to the extinguishment of debt

     1        —       

Expense reduction initiative

     46        —       

India JV settlement

     —          11     

Loss on disposal of operations

     —          1     

Insurance recovery

     —          (5  

Write-off of uncollectible accounts receivable and legal fees

     —          13     
  

 

 

   

 

 

   

Adjusted operating income

   $ 580      $ 586        (1.0 )% 
  

 

 

   

 

 

   

Operating margin, or operating income as a percentage of total revenues

     19.5     21.7  
  

 

 

   

 

 

   

Adjusted operating margin, or adjusted operating Income as a percentage of total revenues

     21.2     22.5  
  

 

 

   

 

 

   

 

13


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

3. Adjusted net income from continuing operations

The following table reconciles net (loss) income from continuing operations and net (loss) income from continuing operations per diluted share, the most directly comparable GAAP measures, to adjusted net income from continuing operations and adjusted net (loss) income from continuing operations per diluted share, for the three and nine months ended September 30, 2013 and 2012:

 

     Three months ended
September 30,
    Per diluted share
Three months ended
September 30,
 
     2013     2012      %
Change
    2013     2012      %
Change
 

Net (loss) income from continuing operations attributable to Willis Group Holdings plc

   $ (27   $ 26         NM      $ (0.15   $ 0.15         NM   

Excluding:

              

Fees related to the extinguishment of debt, net of tax ($nil, $nil)

     1        —             0.01        —        

Loss on extinguishment of debt, net of tax ($nil, $nil)

     60        —             0.33        —        

India JV settlement, net of tax ($nil, $nil)

     —          11           —          0.06      

Loss on disposal of operations, net of tax ($nil, $nil)

     —          1           —          0.01      
  

 

 

   

 

 

      

 

 

   

 

 

    

Adjusted net income from continuing operations

   $ 34      $ 38         (10.5 )%    $ 0.19      $ 0.22         (13.6 )% 
  

 

 

   

 

 

      

 

 

   

 

 

    

Average diluted shares outstanding(a)

     180        175             
  

 

 

   

 

 

           

 

(a) Diluted earnings per share are calculated by dividing net income by the average number of shares outstanding during each period. However, potentially issuable shares were not included in the calculation of diluted earnings per share for the three months ended September 30, 2013 because the Company’s net loss rendered their impact anti-dilutive. The dilutive impact of potentially issuable shares had $nil impact on reconciling to adjusted earnings per share from continuing operations.

 

14


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

3. Adjusted net income from continuing operations (continued)

 

     Nine months ended
September 30,
    Per diluted share
Nine months ended
September 30,
 
     2013      2012     %
Change
    2013      2012     %
Change
 

Net Income from continuing operations attributable to Willis Group Holdings plc

   $ 297       $ 358        (17.0 )%    $ 1.67       $ 2.03        (17.7 )% 

Excluding:

              

Fees related to the extinguishment of debt, net of tax ($nil, $nil)

     1         —            0.01         —       

Loss on extinguishment of debt, net of tax ($nil, $nil)

     60         —            0.33         —       

Expense reduction initiative, net of tax ($8, $nil)

     38         —            0.21         —       

India JV settlement, net of tax ($nil, $nil)

     —           11          —           0.06     

Loss on disposal of operations, net of tax ($nil, $nil)

     —           1          —           0.01     

Insurance recovery, net of tax ($nil, $2)

     —           (3       —           (0.02  

Write-off of uncollectible accounts receivable and legal fees, net of tax ($nil, $5)

     —           8          —           0.05     
  

 

 

    

 

 

     

 

 

    

 

 

   

Adjusted net income from continuing operations

   $ 396       $ 375        5.6   $ 2.22       $ 2.13        4.2
  

 

 

    

 

 

     

 

 

    

 

 

   

Average diluted shares outstanding

     178         176            
  

 

 

    

 

 

          

 

15


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

4. Condensed consolidated income statements by quarter

 

    2012     2013        
    Q1     Q2     Q3     Q3
YTD
    Q4     FY     Q1     Q2     Q3     Q3
YTD
 

Revenues

                   

Commissions and fees

  $ 1,005      $ 837      $ 749      $ 2,591      $ 867      $ 3,458      $ 1,046      $ 885      $ 791      $ 2,722   

Investment income

    5        5        4        14        4        18        4        3        4        11   

Other income

    3        —          1        4        —          4        1        2        —          1   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

    1,013        842        754        2,609        871        3,480        1,051        890        795        2,736   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

                   

Salaries and benefits

    506        500        502        1,508        967        2,475        568        529        541        1,638   

Other operating expenses

    156        129        146        431        150        581        156        155        144        455   

Depreciation expense

    19        19        21        59        20        79        26        21        21        68   

Amortization of intangible assets

    15        15        14        44        15        59        14        14        14        42   

Goodwill impairment charge

    —          —          —          —          492        492        —          —          —          —     

Net loss on disposal of operations

    —          —          1        1        2        3        —          —          —          —     
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

    696        663        684        2,043        1,646        3,689        764        719        720        2,203   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income (loss)

    317        179        70        566        (775     (209     287        171        75        533   

Loss on extinguishment of debt

    —          —          —          —          —          —          —          —          60        60   

Interest expense

    32        33        32        97        31        128        31        32        30        93   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before income taxes and interest in earnings of associates

    285        146        38        469        (806     (337     256        139        (15     380   

Income tax charge (credit)

    68        36        10        114        (13     101        48        29        11        88   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before interest in earnings of associates

    217        110        28        355        (793     (438     208        110        (26     292   

Interest in earnings of associates, net of tax

    15        (1     (2     12        (7     5        15        (3     (1     11   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations

    232        109        26        367        (800     (433     223        107        (27     303   

Discontinued operations, net of tax

    —          1        —          1        (1     —          —          —          —          —     
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss)

    232        110        26        368        (801     (433     223        107        (27     303   

Net income attributable to noncontrolling interests

    (7     (2     —          (9     (4     (13     (4     (2     —          (6
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss) attributable to Willis Group Holdings plc

  $ 225      $ 108      $ 26      $ 359      $ (805   $ (446   $ 219      $ 105      $ (27   $ 297   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Diluted earnings per share

                   

Net income (loss) attributable to Willis Group Holdings plc shareholders

  $ 1.28      $ 0.61      $ 0.15      $ 2.04      $ (4.65   $ (2.58   $ 1.24      $ 0.59      $ (0.15   $ 1.67   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Average number of shares outstanding

                   

– Diluted

    176        176        175        176        173        173        176        178        177        178   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

16


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

5. Segment information by quarter

 

    2012     2013  
    Q1     Q2     Q3     Q3
YTD
    Q4     FY     Q1     Q2     Q3     Q3
YTD
 

Commissions and fees

                   

Global

  $ 370      $ 282      $ 235      $ 887      $ 237      $ 1,124      $ 383      $ 305      $ 250      $ 938   

North America

    346        314        315        975        331        1,306        363        333        328        1,024   

International

    289        241        199        729        299        1,028        300        247        213        760   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commissions and fees

  $ 1,005      $ 837      $ 749      $ 2,591      $ 867      $ 3,458      $ 1,046      $ 885      $ 791      $ 2,722   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

                   

Global

  $ 372      $ 283      $ 235      $ 890      $ 239      $ 1,129      $ 384      $ 306      $ 251      $ 941   

North America(a)

    349        315        318        982        331        1,313        365        335        329        1,029   

International

    292        244        201        737        301        1,038        302        249        215        766   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

  $ 1,013      $ 842      $ 754      $ 2,609      $ 871      $ 3,480      $ 1,051      $ 890      $ 795      $ 2,736   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

                   

Global

  $ 179      $ 94      $ 52      $ 325      $ 47      $ 372      $ 171      $ 106      $ 36      $ 313   

North America

    82        48        53        183        57        240        89        57        57        203   

International

    81        40        (9     112        71        183        86        27        (9     104   

Corporate and other(b)

    (25     (3     (26     (54     (950     (1,004     (59     (19     (9     (87
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total operating income

  $ 317      $ 179      $ 70      $ 566      $ (775   $ (209   $ 287      $ 171      $ 75      $ 533   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Organic commissions and fees growth

                   

Global

    4.7     6.8     2.9     4.6     11.6     6.1     4.1     10.3     6.4     6.7

North America

    (2.0 )%      (3.0 )%      (0.5 )%      (2.0 )%      5.0     (0.6 )%      4.3     5.5     3.9     4.5

International

    4.3     2.0     4.9     4.0     7.4     4.9     3.8     2.6     7.8     4.5
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total organic commissions and fees growth

    2.1     1.5     2.2     1.8     7.5     3.1     4.1     6.3     5.7     5.3
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating margin

                   

Global

    48.1     33.2     22.1     36.5     19.7     32.9     44.5     34.6     14.3     33.3

North America

    23.5     15.2     16.7     18.6     17.2     18.3     24.4     17.0     17.3     19.7

International

    27.7     16.4     (4.5 )%      15.2     23.6     17.6     28.5     10.8     (4.2 )%      13.6

Total operating margin

    31.3     21.3     9.3     21.7     (89.0 )%      (6.0 )%      27.3     19.2     9.4     19.5
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(a) Total revenues in the North America segment includes other income comprising gains on disposal of intangible assets, which primarily arise from settlements enforcing non-compete agreements in the event of losing accounts through producer defection or the disposal of books of business.
(b) Corporate and other includes the costs of the holding company, foreign exchange hedging activities, foreign exchange on the UK pension plan asset, foreign exchange gains and losses from currency purchases and sales, amortization of intangible assets, net gains and losses on disposal of operations, certain legal costs, write-off of uncollectible accounts receivable and associated legal fees, insurance recovery, India JV settlement, North America segment goodwill impairment, charges associated with the change in remuneration policy, expense reduction initiative costs and fees related to the extinguishment of debt.

 

17

EX-99.2
THIRD QUARTER 2013
RESULTS
Willis Group Holdings
October, 2013


Important disclosures regarding forward-looking statements
1
This presentation contains certain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act
of 1934, which are intended to be covered by the safe harbors created by those laws. These forward-looking statements include information about possible or assumed future
results of our operations. 
All statements, other than statements of historical facts, included in this document that address activities, events or developments that we expect or anticipate may occur in the
future, including such things as our outlook, potential cost savings and accelerated adjusted operating margin and adjusted earnings per share growth, future capital
expenditures, growth in commissions and fees, business strategies, competitive strengths, goals, the benefits of new initiatives, growth of our business and operations, plans,
and references to future successes are forward-looking statements. Also, when we use the words such as ‘anticipate’, ‘believe’, ‘estimate’, ‘expect’, ‘intend’, ‘plan’, ‘probably’, or
similar expressions, we are making forward-looking statements.
There are important uncertainties, events and factors that could cause our actual results or performance to differ materially from those in the forward-looking statements
contained in this document, including the following:  the impact of any regional, national or global political, economic, business, competitive, market, environmental or regulatory
conditions on our global business operations; the impact of current financial market conditions on our results of operations and financial condition, including as a result of those
associated with the current Eurozone crisis, any insolvencies of or other difficulties experienced by our clients, insurance companies or financial institutions; our ability to
implement and realize anticipated benefits of any expense reduction initiative, charge or any revenue generating initiatives; our ability to implement and fully realize anticipated
benefits of our new growth strategy, volatility or declines in insurance markets and premiums on which our commissions are based, but which we do not control; our ability to
continue to manage our significant indebtedness; our ability to compete effectively in our industry, including the impact of our refusal to accept contingent commissions from
carriers in the non-Human Capital areas of our retail brokerage business; material changes in commercial property and casualty markets generally or the availability of
insurance products or changes in premiums resulting from a catastrophic event, such as a hurricane; our ability to retain key employees and clients and attract new business;
the timing or ability to carry out share repurchases and redemptions; the timing or ability to carry out refinancing or take other steps to manage our capital and the limitations in
our long term debt agreements that may restrict our ability to take these actions; fluctuations in our earnings as a result of potential changes to our valuation allowance(s) on our
deferred tax assets; any fluctuations in exchange and interest rates that could affect expenses and revenue; the potential costs and difficulties in complying with a wide variety
of foreign laws and regulations and any related changes, given the global scope of our operations; rating agency actions that could inhibit our ability to borrow funds or the
pricing thereof; a significant decline in the value of investments that fund our pension plans or changes in our pension plan liabilities or funding obligations; our ability to achieve
the expected strategic benefits of transactions, including any growth from associates; further impairment of the goodwill of one of our reporting units, in which case we may be
required to record additional significant charges to earnings; our ability to receive dividends or other distributions in needed amounts from our subsidiaries; changes in the tax or
accounting treatment of our operations and fluctuations in our tax rate; any potential impact from the US healthcare reform legislation; our involvements in and the results of any
regulatory investigations, legal proceedings and other contingencies; underwriting, advisory or reputational risks associated with non-core operations as well as the potential
significant impact our non-core operations (including the Willis Capital Markets & Advisory operations) can have on our financial results; our exposure to potential liabilities
arising from errors and omissions and other potential claims against us; and the interruption or loss of our information processing systems or failure to maintain secure
information systems.
The foregoing list of factors is not exhaustive and new factors may emerge from time to time that could also affect actual performance and results.  For additional information
see also Part I, Item 1A “Risk Factors” included in Willis’ Form 10-K for the year ended December 31, 2012, and our subsequent filings with the Securities and Exchange
Commission.  Copies are available online at http://www.sec.gov or on request from the Company.
Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of these assumptions, and therefore also the forward-looking
statements based on these assumptions, could themselves prove to be inaccurate. In light of the significant uncertainties inherent in the forward-looking statements included in
this presentation, our inclusion of this information is not a representation or guarantee by us that our objectives and plans will be achieved.  Our forward-looking statements
speak only as of the date made and we will not update these forward-looking statements unless the securities laws require us to do so. In light of these risks, uncertainties and
assumptions, the forward-looking events discussed in this presentation may not occur, and we caution you against unduly relying on these forward-looking statements.


Important disclosures regarding non-GAAP measures
2
This presentation contains references to "non-GAAP financial measures" as defined in Regulation G of SEC rules. 
We present these measures because we believe they are of interest to the investment community and they provide
additional meaningful methods of evaluating certain aspects of the Company’s operating performance from period to
period on a basis that may not be otherwise apparent on a generally accepted accounting principles (GAAP) basis. 
These financial measures should be viewed in addition to, not in lieu of, the Company’s condensed consolidated
income statements and balance sheet as of the relevant date.  Consistent with Regulation G, a description of such
information is provided below and a reconciliation of certain of such items to GAAP information can be found in our
periodic filings with the SEC.  Our method of calculating these non-GAAP financial measures may differ from other
companies and therefore comparability may be limited.


3
Summary financial results
Q3
2013
Q3
2012
Adjustment
to reflect
accrual of
bonuses
throughout
2012 *
Q3 2012  –
“apples to
apples”
comparison
Change
Q3 2013 vs.
Q3 2012
“apples to
apples”
Organic commission
and fee growth
5.7%
2.2%
Adjusted operating
income
$ 76  m
$ 82 m
$ (17) m
$ 65 m
$ 11 m
Adjusted operating
margin
9.6%
10.9%
(230) bps
8.6%
100 bps
Reported EPS
$ (0.15)
$ 0.15
$ (0.07)
$ 0.08
$ (0.23)
Adjusted EPS
$ 0.19
$ 0.22
$ (0.07)
$ 0.15
$ 0.04
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13
Q3 2013 organic commission and fee growth
by business segment:
Willis North America: 3.9%
Willis International: 7.8%
Willis Global: 6.4%
Q3 2013 reported and adjusted EPS not
impacted by F/X movements
* See detailed information on change in remuneration policy on page 5


Total expenses
Q3 2013 total expenses up 7.6% on an
underlying basis
After adjusting Q3 2012 comparison to 
reflect the $17 million negative impact
from the change in remuneration policy,
total expenses up 4.9%
4
$ millions
Q3 
2013
Q3
2012
$ 720 
$ 684
5.3%
Fees related to the
extinguishment of debt
(1)
-
India JV settlement
-
(11)
Loss on disposal of operations
-
(1)
$ 719 
$ 672
7.0%
Y-o-Y FX movement
4     
-
$ 723 
$ 672
7.6%
Adjustment to reflect accrual of
bonuses throughout 2012
-
17
$ 723
$ 689
4.9%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13
Total expenses – reported
Total expenses – adjusted
Total expenses - underlying
Total expenses – “apples to 
apples” comparison


Salaries and benefits –
assuming cash bonus accrued
throughout 2012
Above shows salaries and benefits expense as if we had been accruing for a cash bonus throughout 2012
S&B would have been $17 million higher in the third quarter 2012; $48 million higher in full year 2012
This
is
the
basis
on
which
we
are
accounting
for
bonuses
in
2013
and
beyond
5
$ millions
Q1
Q2
Q3
Q4
FY
Salaries and benefits –
adjusted
$ 506
500
502
515
$ 2,023
Amortization of cash
retention awards
(59)
(51)
(46)
(48)
(204)
2012 cash bonus
accrual
63
63
63
63
252
Difference
4
12
17
15
48
Salaries and benefits –
assuming cash bonus
accrued
$ 510
512
519
530
$ 2,071
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13


Salaries and benefits
Q3 2013 underlying S&B growth of 8.4%
After adjusting Q3 2012 comparison to 
reflect the $17 million negative impact
from the change in remuneration policy,
S&B growth up 4.8%. Driven by:
6
$ millions
Q3 
2013
Q3
2012
Salaries and benefits –
reported
$ 541 
$ 502
7.8%
Salaries and benefits –
adjusted
$ 541 
$ 502
7.8%
Y-o-Y FX movement
-
Salaries and benefits  -
underlying
$ 544 
$ 502
8.4%
Adjustment to reflect accrual of
bonuses throughout 2012
-
17
Salaries and benefits  -
“apples to apples”
comparison
$ 544 
$ 519
4.8%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13
Increased headcount
Annual salary increases


Other operating expenses
Q3 2013: Other operating expenses
increased 5.9% on an adjusted basis
On an underlying basis, other
operating expenses were up 6.7%,
driven by higher business
development expenses and
professional fees
7
$ millions
Q3
2013
Q3
2012
Other operating expenses
reported
$ 144
$ 146
(1.4)%
Fees related to the
extinguishment of debt
(1)
-
India JV settlement
-
(11)
Other operating expenses 
adjusted
$ 143
$ 135
5.9%
Y-o-Y FX movement
1
-
Other operating expenses -
underlying
$ 144
$ 135
6.7%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13


APPENDICES


Summary financial results
YTD
2013
YTD
2012
Adjustment
to reflect
accrual of
bonuses
throughout
2012 *
YTD 2012  –
“apples to
apples”
comparison
Change
YTD 2013 vs.
YTD 2012
“apples to
apples”
Organic commission
and fee growth
5.3%
1.8%
Adjusted operating
income
$ 580 m
$  586 m
$ (33) m
$ 553 m
$ 27 m
Adjusted operating
margin
21.2%
22.5%
(130) bps
21.2%
0 bps
Reported EPS
$ 1.67
$ 2.03
$ (0.14)
$1.89
$ (0.22)
Adjusted EPS
$ 2.22
$ 2.13
$ (0.14)
$1.99
$ 0.23
YTD 2013 organic commission and fee growth
by business segment:
Willis North America: 4.5%
Willis International: 4.5%
Willis Global: 6.7%
YTD 2013 reported and adjusted EPS
negatively impacted by $0.04 of F/X
movements
* See detailed information on change in remuneration policy on page 5
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13
9


Total expenses -
YTD
YTD 2013 total expenses up 6.8%
on an underlying basis
After adjusting YTD 2012
comparison
to
reflect
the
$33
million negative impact from the
change in remuneration policy,
total expenses up 5.1%
10
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13
$ millions
YTD 
2013
YTD
2012
$ 2,203
$ 2,043
7.8%
Fees related to the
extinguishment of debt
(1)
-
Expense reduction initiative
(46)
-
India JV settlement
-
(11)
Loss on disposal of operations
-
(1)
Write-off of uncollectible
accounts receivable
-
(13)
Insurance recovery
-
5
$ 2,156
$ 2,023
6.6%
Y-o-Y FX movement
4
-
$ 2,160
$ 2,023
6.8%
Adjustment to reflect accrual of
bonuses throughout 2012
-
33
$ 2,160
$ 2,056
5.1%
Total expenses – “apples to 
apples” comparison
Total expenses - underlying
Total expenses – adjusted
Total expenses – reported


Salaries and benefits -
YTD
YTD 2013 underlying S&B growth of
7.2%
After adjusting YTD 2012 comparison to 
reflect the $33 million negative impact
from the change in remuneration policy,
S&B growth up 4.9%. Driven by:
Increased headcount
Increased incentive accruals
Annual salary increases
11
$ millions
YTD
2013
YTD
2012
Salaries and benefits –
reported
$1,638
$1,508
8.6%
Expense reduction initiative
(29)
-
Salaries and benefits –
adjusted
$1,609
$1,508
6.7%
Y-o-Y FX movement
8
-
Salaries and benefits  -
underlying
$1,617
$1,508
7.2%
Adjustment to reflect accrual of
bonuses throughout 2012
-
33
Salaries and benefits –
“apples to apples”
comparison
$1,617
$1,541
4.9%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13


Other operating expenses
YTD 2013: Other operating expenses
increased 7.3% on an adjusted basis
On an underlying basis, other operating
expenses were up 6.3%, driven by
higher business development expenses
and professional fees
12
$ millions
YTD
2013
YTD
2012
Other operating expenses
reported
$ 455
$ 431
5.6%
Fees related to the
extinguishment of debt
(1)
-
Expense reduction initiative
(12)
-
India JV settlement
-
(11)
Write-off of uncollectible
accounts receivable
-
(13)
Insurance recovery
-
5
Other operating expenses 
adjusted
$ 442
$ 412
7.3%
Y-o-Y FX movement
(4)
-
Other operating expenses
underlying
$ 438
$ 412
6.3%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 13


Important disclosures regarding non-GAAP measures
13
Commissions and fees analysis
2013
2012
Change
Foreign
currency
translation
Acquisitions
and 
disposals
Organic
commissions
and fees
growth
($ millions)
%
%
%
%
Three months ended
September 30, 2013
North America
$ 328
$ 315
4.1
(0.4)
0.6
3.9
International
213
199
7.0
(0.8)
0.0
7.8
Global
250
235
6.4
(0.8)
0.8
6.4
$ 791
$ 749
5.6
(0.6)
0.5
5.7
2013
2012
Change
Foreign
currency
translation
Acquisitions
and 
disposals
Organic
commissions
and fees
growth
($ millions)
%
%
%
%
Nine months ended
September 30, 2013
North America
$ 1,024
$    975
5.0
(0.1)
0.6
4.5
International
760
729
4.3
(0.4)
0.2
4.5
Global
938
887
5.7
(1.2)
0.2
6.7
$ 2,722
$ 2,591
5.1
(0.5)
0.3
5.3
Commissions and Fees
Commissions and Fees


Important disclosures regarding non-GAAP measures
Operating income (loss) to adjusted operating income
2012
2013
(In millions)
1Q
2Q
3Q
YTD
4Q
FY
1Q
2Q
3Q
YTD
Operating Income
$317
$179
$70
$566
($775)
($209)
$287
$171
$75
$533
Excluding:
Tender related fees
-
-
-
-
-
-
-
-
1
1
Expense reduction initiative
-
-
-
-
-
-
46
-
0
46
Goodwill impairment charge
-
-
-
-
492
492
-
-
-
-
Write-off of unamortized cash retention awards
-
-
-
-
200
200
-
-
-
-
2012 cash bonus accrual
-
-
-
-
252
252
-
-
-
-
Write-off of uncollectible accounts receivable and legal
fees
13
-
-
13
-
-
-
-
-
-
Net loss on disposal of operations
-
-
1
1
2
3
-
-
-
-
Insurance recovery
-
(5)
-
(5)
(5)
(10)
-
-
-
-
India JV settlement
-
-
11
11
-
11
-
-
-
-
Adjusted Operating Income
$330
$174
$82
$586
$168
$752
$333
$171
$76
$580
Adjustment to reflect accrual of bonuses
throughout 2012
(4)
(12)
(17)
(33)
$326
$162
$65
$553
Operating Margin
31.3%
21.3%
9.3%
21.7%
(89.0%)
(6.0%)
27.3%
19.2%
9.4%
19.5%
Adjusted Operating Margin
32.6%
20.7%
10.9%
22.5%
19.1%
21.6%
31.7%
19.2%
9.6%
21.2%
36.6%
20.4%
8.2%
21.2%
14
Adjusted operating income - "apples to apples" basis
Adjusted Operating Margin - apples to apples" basis


Important disclosures regarding non-GAAP measures
Net income (loss) to adjusted net income
2012
2013
(In millions, except per share data)
1Q
2Q
3Q
YTD
4Q
FY
1Q
2Q
3Q
YTD
Net Income from continuing operations
$225
$107
$26
$358
($804)
($446)
$219
$105
($27)
$297
Excluding the following, net of tax:
Debt tender related fees
-
-
-
-
-
-
-
-
1
1
Debt extinguishment charge
-
-
-
-
-
-
-
-
60
60
Expense reduction initiative
-
-
-
-
-
-
38
-
-
38
Goodwill impairment charge
-
-
-
-
458
458
-
-
-
-
Write-off of unamortized cash retention awards
-
-
-
-
138
138
-
-
-
-
2012 cash bonus accrual
-
-
-
-
175
175
-
-
-
-
Net loss on disposal of operations
-
-
1
1
2
3
-
-
-
-
Write-off of uncollectible accounts receivable and legal fees
8
-
-
8
-
8
-
-
-
-
Insurance recovery
-
(3)
-
(3)
(3)
(6)
-
-
-
-
India JV settlement
-
-
11
11
11
-
-
-
-
Deferred tax valuation allowance
-
-
-
-
113
113
-
-
-
-
Adjusted Net Income from continuing operations
$233
$104
$38
$375
$79
$454
$257
$105
$34
$396
Diluted shares outstanding
176
176
175
176
175
176
176
178
180
178
Net income 
$1.28
$0.61
$0.15
$(4.65)
$1.24
$0.59
$1.67
per diluted share
$2.03
$(2.58)
$(0.15)
Adjusted net income
$1.32
$0.59
$0.22
$0.45
$1.46
$0.59
$0.19
$0.00
per diluted share
$2.13
$2.58
Adjustment to reflect accrual of bonuses throughout 2012
$(0.01)
$(0.05)
$(0.07)
$(0.14)
Adjusted
net
income
per
diluted
share
-
"apples
to
apples"
basis
$1.31
$0.54
$0.15
$1.99
15


IR Contacts
Peter Poillon
Tel: +1 212 915-8084
Email:
peter.poillon@willis.com
Mark Jones
Tel: +1 212 915-8796
Email:
mark.p.jones@willis.com
16


THIRD QUARTER 2013
RESULTS
Willis Group Holdings
October, 2013